Peer and Family Advocate - Public Relations and Outreach •

Salary :

$39,395.20 - $54,184.00 Annually

Location :

Throughout San Bernardino County, CA

Job Type : Full-time

Job Number : 25-06011pro-01

Department :

Department of Behavioral Health

Opening Date : 10 / 27 / 2025

Closing Date :

11 / 14 / 2025 5 : 00 PM Pacific

The Job

Be an agent of change by engaging directly with the community to promote health and wellness. This exciting position enables you to leverage your lived experience to connect with diverse groups, share valuable resources, and cultivate meaningful partnerships throughout San Bernardino County.

Be a part of a passionate team that is committed to delivering comprehensive health and wellness services to the residents of San Bernardino County, and help us build a healthier, more resilient community.

The

San Bernardino County Department of Behavioral Health

invites qualified individuals to apply for the position of

Peer and Family Advocate - Public Relations and Outreach

who provide outreach and education support for the Department's Public Relations and Outreach (PRO) program. This position will provide linkages to services, and support for consumers of behavioral health services. This position requires public speaking in the delivery of information and assistance services, establishing and maintaining a current directory of community resources, and planning / preparing events, trainings, and presentations on a variety of topics.

The Department of Behavioral Health (DBH) values the expertise that peer providers bring to the system of care. Peer providers are individuals who have self-identified as having lived experience with the process of recovery from mental illness, substance use disorder, or both, either as a consumer of these services or as the parent or family member of the consumer and use that experience to deliver services in a variety of roles.

The essential duties of this position include, but are not limited to the following :

Plan, develop, prepare, and deliver presentations at community events, schools and partner meetings on various behavioral health topics and department services offered.

Represent the department at outreach events, health fairs, and community events to provide information and resources to the public.

Develop and maintain partnerships with diverse community and consumer groups

Proactively identify and develop new community partnerships to expand outreach and engagement.

Assist with the development and maintenance of communications materials for consumers and family members

Assist with planning, organizing, and implementing departmental and community events, including setup, breakdown, and day-of coordination.

Assist with planning and implementing of department events.

For additional details, please refer to the

Peer and Family Advocate

job description.

This position is in the Unclassified Service and serves at the pleasure of the appointing authority.

The

Department of Behavioral Health (DBH)

is responsible for providing mental health and substance use disorder services to county residents who are experiencing major mental illness or substance abuse related issues. DBH provides mental health and substance use disorder prevention and treatment services to all age groups, with a primary emphasis on treating children / youth who may be seriously emotionally disturbed, adults who are experiencing a serious and persistent mental illness, and individuals who are experiencing substance use disorders. DBH also provides an array of outreach / engagement, prevention, and early intervention services. DBH's core values are

service ,

integrity ,

accountability , and

trust .

DBH is a unique County Department comprised of eight (8) direct service areas : Community Outpatient and Transitional Age Youth Services; Youth Collaborative and Justice Involved Services; Substance Use Disorder and Recovery Services; 24 Hour and Specialty Services; Adult Justice Involved and Diversion Services; Medical Services; Community Engagement and Equity Services; Office of Patients' Rights and five (5) indirect service areas : Administrative and Fiscal Services; Public Relations and Outreach Services; Program Support Services; Disaster and Safety Unit; and the Office of Compliance. The Department currently has a workforce in excess of 1500 positions and an approximate $800 million-dollar annual budget.

Follow this link

to learn more about the Department of Behavioral Health

Follow this link

to learn more about San Bernardino County

The list established from this recruitment may be used to fill current and future vacancies as they occur throughout the Department.

EXCELLENT BENEFITS!

To review job-specific benefits, please refer to :

Summary of Benefits

Memorandum of Understanding (MOU)

CONDITIONS OF EMPLOYMENT

Pre-Employment Process :

Prior to appointment, applicants must pass a background investigation, which includes fingerprinting and medical exam, which may include drug and / or TB testing. Applicants must be a U.S. Citizen or a permanent U.S. resident.

Field-Based Availability :

Positions are field-based and require traveling / working outside of the office frequently.

Work Schedule :

Must be willing to work non-traditional hours, such as evenings and weekends.

Travel :

Regular travel throughout the County is required. Employees will be required to make provisions for transportation (mileage reimbursement at current IRS rate is available). A valid California Class C driver license and proof of automobile liability insurance must be provided and maintained for the individual providing the transportation.

Sponsorship :

Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.

Minimum Requirements

Must possess a valid CA Identification Card or CA Driver's License along with :

Education :

High School Diploma or general equivalency degree (GED)

AND

Experience :

Two (2) years of full-time equivalent experience

conducting community outreach

(4,160 hours of paid or volunteer experience) in mental health, substance use, social, and / or human services.

NOTE :

A certification of completion in a Peer Behavioral Health Training Program must be completed prior to the end of the probationary period as identified by the Department.

Desired Qualifications

Applicants fluent in American Sign Language, Arabic, Korean, Mandarin, Spanish, Tagalog, and / or Vietnamese are strongly encouraged to apply. Additional compensation is associated with positions requiring the use of bilingual skills. Testing of bilingual skills may be required to receive additional compensation.

The following factors will provide the basis for competitively evaluating each candidate :

Strong interpersonal and communication (oral and written) skills

Excellent organizational skills and attention to detail

Community outreach experience

Ability to work under pressure and perform multiple tasks with accuracy

Possess initiative and problem-solving abilities

Adaptability and flexibility to adjust to changing priorities and event schedules

Strong meeting facilitation and public speaking skills, including the ability to effectively present information to a wide variety of audiences

Ability to build and maintain trust-based relationships with multiple internal and external stakeholders

Technology savvy with solid proficiency in using Outlook, Word and Excel

Awareness and understanding of mental health stigma and discrimination

Willingness to learn from others, take feedback, and make adjustments to communication and behavior

Experience taking initiative to self-educate about unfamiliar subjects or concepts

Affirmative and accepting approaches toward people from diverse backgrounds and experiences

Selection Process

Application Procedure : There will be a

competitive evaluation

of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include

detailed descriptions of your qualifying experience,

as only the most highly qualified applicants will be referred to the Department. Please ensure all relevant experience is indicated in the Application and responses to the Supplemental Questionnaire, as resumes and other attachments will not be reviewed for the competitive evaluation.

Completing your application with statements such as "see / refer to resume" or "see attached" rather than completing your work history may affect your eligibility or competitive evaluation score. Be sure to clearly describe your experience in meeting the minimum requirements.

Technical Assistance :

If you require technical assistance, follow this link to or contact their Toll-Free Applicant Support line at

(855) 524-5627 . Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application.

Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA) :

San Bernardino County is an and Americans with DisabilitiesAct (ADA) compliant employer, dedicated to ensuring equal employment opportunities for allemployees and applicants.

ADA Accommodation :

If you have a disability and need accommodations during the testing process, please submit the within one week of the recruitmentfiling deadline.

Veterans' Preference :

Eligible veterans and their spouses or widows / widowers who are not current County employees may receive additional Veterans' Preference points. For details and instructions on how to request these points, please refer to the

For more important details,

Administrative Services Unit

San Bernardino County offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of other voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.

Please review the appropriate

• for more information

Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the for more detailed information.

01

Instructions :

The information on the application and your responses to the following supplemental questions will be used in a

competitive evaluation of qualifications.

Experience listed on this questionnaire must also be listed and fully detailed in the work experience section of your application.

I have read and understand the above statement.

02

Field-Based Availability :

Positions are field-based and require traveling / working outside of the office frequently. Indicate your availability below :

I AM available and willing to work in a field-based position that requires traveling / working outside of the office frequently.

I AM NOT available nor willing to work in a field-based position.

03

Experience : Do you have two (2) years of full-time equivalent experience conducting community outreach (4,160 hours of paid or volunteer experience) in mental health, substance use, social, or human services? Experience must also be listed and fully detailed in the work experience section of your application.

Yes

No

04

Experience Continued :

Describe the experience you have gained conducting community outreach in mental health, social or human services working with individuals with Mental Illness. Provide the name of the employer, dates of employment, and hours worked per week for each employer.If no experience (paid or volunteer) indicate, "N / A".

05

Education : Do you have a High School Diploma, or G.E.D.?

Yes

No

06

Do you possess a valid CA Identification Card or CA Driver's License?

Yes

No

07

Degree :

Indicate the highest level of education you have COMPLETED.

Master's Degree or higher

Bachelor's Degree

Associate's Degree

High School Diploma or G.E.D.

None of the above

08

Select any of the following populations that you identify with, check all that apply.

Consumer of mental health services

Consumer of alcohol and drug services

Family Member / Caregiver of a person using mental health services

Family Member / Caregiver of a person using alcohol and drug services

Current or former foster youth

Parent / Family Member / Caregiver of a current or former foster youth

09

Do you possess valid certification as a Certified Medi-Cal Peer Support Specialist (CMPSS) per the CalMHSA certification database? A copy of your certification MUST be attached to your application.

Yes

No

10

If you answered "Yes" to the question above, please provide your CMPSS number below.If you do not possess certification, indicate, "N / A".

11

This position requires public speaking and facilitation skills. Please list any public speaking or facilitation experience that you have. If no experience, indicate "N / A."

12

Describe your experience supporting others and / or yourself in identifying and accessing needed resources such as housing, employment, seeking services, crisis support, etc.If no experience, indicate "N / A."

13

Describe your experience with mental health and / or substance use and how you use that experience to support and coach others. If no experience, indicate "N / A."

14

Describe computer programs that you have used. Please list examples of how you have used each program. Include any web-based meeting platforms that you have experience using.If no experience, indicate "N / A."

15

ADDITIONAL BILINGUAL SKILLS :

Performing bilingual translation involving the use of English and a second language as a part of a position's regular duties may be entitled to bilingual compensation. In addition to English, check any of the following languages you are also fluent in.

American Sign Language (ASL)

Arabic

Korean

Mandarin

Spanish

Tagalog

Vietnamese

Other (Hindi, French, Bengali, Russian, Portuguese, Indonesian, etc.)

None of the above

16

Applicant Acknowledgement - Notification via email :

As part of our efforts to increase efficiency and promote conservation of resources, human resources uses email to communicate with applicants. Therefore, all future communications regarding this recruitment, including applicant status and testing notifications, will be made via email. Each applicant needs their own email address. We strongly encourage you, as an applicant, to ensure that the email address you have provided us with your application is current, secure, confidential, and readily accessible to you. Adjust Spam and / or other filters so that our emails are accepted. Please carefully read any notices that we send you and follow any instructions provided in a timely manner. We will not be responsible in any way if you do not receive our emails (i.e., for the non-delivery of our emails or if you fail to check your e-mail on a timely basis).

I acknowledge that I have read, understood, and agree to the above.

17

We have become aware of an increase in Gmail's spam filter sensitivity. Due to this change, it is possible that emails coming from San Bernardino County Human Resources may be marked as spam and will not make it into your Gmail inbox.

For your convenience, a step-by-step guide to create and apply filters within Gmail is available in the attached PDF. Once downloaded, follow the instructions so that you will receive future emails from San Bernardino County Human Resources.

Note :

If you apply the filters and still do not receive emails from San Bernardino County Human Resources you can check your (Neogov) account inbox. All notifications will appear there.

I understand

18

Applicant Acknowledgement - Application Complete :

Thank you for taking the time to complete this application and supplemental questionnaire. Please be sure to review all information provided prior to submitting it as you cannot update or revise it once submitted. Your submitted application will be reviewed and evaluated as is. Please do not refer to a resume or other documentation in lieu of completing the employment history section or responding to the supplemental questions; they will not be reviewed or considered.

Once your application has been successfully submitted, you will receive an onscreen confirmation and an email confirmation will be sent to the email address listed on your application. We recommend that you save and / or print these for your records. Please note : if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.

I acknowledge that I have reviewed my application and understand that I will not be able to update or revise any part of it once submitted.

Required Question