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Lead Sales Associate
Lead Sales AssociateCamarillo Fitness Management Holdings LLC • Somerville, MA, US
Lead Sales Associate

Lead Sales Associate

Camarillo Fitness Management Holdings LLC • Somerville, MA, US
[job_card.variable_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Description : Lead Sales Associate

Location : Varies

Reports to : Studio Manager

Overview :

We’re looking for a passionate, energetic, and driven Lead Sales Associate to help lead front-of-house operations and deliver exceptional service at Camarillo Fitness Orangetheory Franchise. This role combines customer service, sales, leadership, and daily operations support to ensure a best-in-class experience for every member and guest.

As the Lead Ambassador, you’ll not only help drive sales performance and manage daily studio needs—you’ll also serve as a mentor to new team members and support social media and marketing efforts. If you love fitness, enjoy working with people, and thrive in a fast-paced environment, this role is for you!

About Orangetheory Fitness

Orangetheory is a science-backed, technology-tracked, coach-inspired group workout designed to produce results from the inside out. Every 60-minute class is led by a certified coach and designed to push members to spend at least 12 minutes in the “Orange Zone”—raising their heart rate and boosting metabolism for up to 24 hours post-workout.

Every role at Orangetheory has purpose—whether you’re on the fitness floor or at the front desk, you’re helping people live longer, healthier, and more vibrant lives.

Key Responsibilities :

  • Assist studio management with processing membership changes, daily auditing, and resolving declined payments
  • Serve as a mentor to new Sales Associates during their onboarding and training period
  • Support studio marketing efforts by helping manage local social media content and engagement
  • Greet members and guests warmly and professionally to create a welcoming studio environment
  • Conduct telephone inquiries, follow-up calls, and customer care outreach
  • Accurately maintain member records and transactions using OTF systems and tools
  • Execute effective sales conversations and guide prospects through studio tours and membership options
  • Support the team in meeting and exceeding all key performance indicators (KPIs), including membership sales, renewals, retail, and class attendance
  • Perform daily operational tasks and support front-desk cleanliness and organization
  • Help promote studio events, challenges, and member engagement opportunities

Qualifications :

  • Previous experience in a customer service or sales role (experience with quotas or goals preferred)
  • Strong interpersonal and communication skills
  • Ability to multitask and thrive in a fast-paced studio environment
  • Basic computer literacy, including Microsoft Office (Excel, Word) and CRM tools
  • Passion for fitness, health, and helping others achieve their goals
  • Availability to work flexible shifts, including evenings and weekends
  • Positive attitude, team spirit, and a growth mindset
  • Perks & Benefits :

  • Complimentary Orangetheory Fitness membership
  • Studio retail and apparel discounts
  • Opportunities for advancement and continued training
  • Requirements :

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