Transformation Senior Program Manager

Transformation Senior Program Manager

Medica is a nonprofit health plan with more than a million members that serves communities in Minnesota, Nebraska, Wisconsin, Missouri, and beyond. We deliver personalized health care experiences and partner closely with providers to ensure members are genuinely cared for.

We're a team that owns our work with accountability, makes data-driven decisions, embraces continuous learning, and celebrates collaboration because success is a team sport. It's our mission to be there in the moments that matter most for our members and employees. Join us in creating a community of connected care, where coordinated, quality service is the norm, and every member feels valued.

The Transformation Senior Program Manager is responsible for leading one or more cross-departmental transformation programs that support strategic initiatives, regulatory compliance, new product development, and operational improvements. This role oversees end-to-end program performance, including timeline adherence, budget management, and delivery quality. Programs may involve evaluating or implementing services, systems, or opportunities that drive innovation, process improvement, and sustainable value. Perform other duties as assigned. Key Accountabilities

Partner with business and technology stakeholders to define program scope, milestones, resource capacity, and desired outcomes

Identify and manage resource requirements, aligning with budget constraints and facilitating hiring as needed

Participate in Program Increment (PI) Planning, System Demos, and Solution Demos to ensure alignment across Agile Release Trains (ARTs) and business divisions

Report program MVP progress to key stakeholders, including steering and portfolio management teams

Develop and maintain critical paths and business milestones in collaboration with business and technology teams

Coordinate and synchronize program-related activities across entities, including business readiness, communications, process design, and technology delivery

Ensure transparency and management of dependencies, issues, and risks; facilitate resolution and decision-making

Support Product Managers, Product Owners, and Business Readiness teams in managing expectations for deliverables

Hold teams accountable for commitments; serve as an escalation point and remove obstacles as needed

Manage program financials, ensuring appropriate expenditures and resolving issues with financial representatives

Support business case development in partnership with business owners and cross-functional teams

Lead stakeholder engagement, including internal teams and external vendors

Organize and motivate cross-functional teams across operational areas

Manage executive stakeholder communications and facilitate Executive Steering Committees

Provide leadership and coaching to project managers; support development and performance management

Required Qualifications

Bachelor's degree or equivalent experience

8+ years of experience in program management, including 7 years managing complex cross-departmental programs and teams

Preferred Qualifications

PMP certification

Experience in the healthcare payer industry

Proficiency in Smartsheet software

Experience leading strategic and / or transformation programs

Proven ability to manage program budgets exceeding $5M

Experience managing multiple project managers and large cross-functional teams (1050+ people)

Proficiency in Agile delivery methodologies and end-to-end program management

Strong executive communication skills and experience creating executive-level reporting and presentations

Proficient in Microsoft Office

Ability to thrive in a fast-paced, ambiguous environment

Skills and Abilities

Strategic thinking and problem-solving

Strong leadership and team development capabilities

Excellent verbal and written communication skills

Ability to manage multiple priorities and stakeholders

High level of organization and attention to detail

Collaborative and adaptable in dynamic environments

Skilled in financial oversight and business case development

Comfortable working with executive leadership and cross-functional teams

This position is an Office role, which requires an employee to work onsite at our Minnetonka, MN or Madison, WI office, on average, 3 days per week.

The full salary grade for this position is $111,200 - $190,600. While the full salary grade is provided, the typical hiring salary range for this role is expected to be between $111,200 - $166,740. Annual salary range placement will depend on a variety of factors including, but not limited to, education, work experience, applicable certifications and / or licensure, the position's scope and responsibility, internal pay equity and external market salary data. In addition to base compensation, this position may be eligible for incentive plan compensation in addition to base salary. Medica offers a generous total rewards package that includes competitive medical, dental, vision, PTO, Holidays, paid volunteer time off, 401K contributions, caregiver services and many other benefits to support our employees.

The compensation and benefits information is provided as of the date of this posting. Medica's compensation and benefits are subject to change at any time, with or without notice, subject to applicable law.

Eligibility to work in the US : Medica does not offer work visa sponsorship for this role. All candidates must be legally authorized to work in the United States at the time of application. Employment is contingent on verification of identity and eligibility to work in the United States.

We are an Equal Opportunity employer, where all qualified candidates receive consideration for employment indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.