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Customer Service Advocate II
Customer Service Advocate IIVirtualVocations • Mcallen, Texas, United States
Customer Service Advocate II

Customer Service Advocate II

VirtualVocations • Mcallen, Texas, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

A company is looking for a Customer Service Advocate II - Outbound.

Key Responsibilities

Reaches out to members and / or providers for educational or informational purposes

Serves as the front-line support on various member and / or provider inquiries

Documents information for quality and performance tracking through CRM applications

Required Qualifications

High School diploma or GED required

1 - 2 years of related experience required

Vocational or technical education may be required in addition to work experience

Experience in a contact center environment preferred

Must comply with all policies and standards

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Customer Service Advocate • Mcallen, Texas, United States

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