Business Systems Analyst

POSITION SUMMARY

The Business Systems Analyst supports the application portfolio across the organization and manages critical projects, hardware and software applications by eliciting, translating, and documenting business and process requirements for departmental projects. Consults with a broad constituency to develop creative solutions using development lifecycles, effective project management and analysis skills in order to support business strategies.

The Business Systems Analyst demonstrates and adheres to the company values of safety, honesty, ownership, respect, and teamwork to ensure a successful partnership with customers and employees that result in OmniTRAX's continued success.

ESSENTIAL RESPONSIBILITIES

• Support the management of the application environment across the organization, with an emphasis on day-to-day operations of NetSuite and related systems to achieve optimal functionality, usability and integration
• Facilitate data integration among applications primarily involving Software-as-a-Service core application programming interfaces (APIs)
• Document and maintain data model diagrams, data flow diagrams, integration diagrams, and other application information
• Monitor integration processes and workflows to identify and resolve issues
• Explore technical approaches to be implemented by project teams, and guide the participants from discovery through rollout of the implementations
• Translate business needs into product backlogs, user stories, and business requirements to optimize business value of applications and processes
• Support the consistent implementation of systems activities and processes supporting business applications, including Maintenance of Business and Process Improvement Team guidelines
• Work collaboratively across all lines of business and departments with a positive attitude focused on delivering value from the applications and resources
• Continuously analyze and monitor utilization of applications for current and future needs; provide insight about future planning and resources to extract value from the application portfolio
• Focus on continuous process improvement towards departmental policies, procedures, and best practices

OTHER DUTIES

SUPERVISORY RESPONSIBILITIES

REQUIRED QUALIFICATIONS, KNOWLEDGE, SKILLS, AND ABILITIES

REQUIRED CERTIFICATIONS AND LICENSES

PREFERRED QUALIFICATIONS, KNOWLEDGE, SKILLS, AND ABILITIES

COMPENSATION

BENEFITS

PREFERRED CERTIFICATIONS AND LICENSES

WORK ENVIRONMENT

TRAVEL

PHYSICAL REQUIREMENTS

Physical Requirements

% of Work Time

Remain in a seated position

80%

Speak and hear clearly

100%

Lift office products and supplies, up to 20lbs.

20%

Stoop, kneel, bend and reach

10%

Dexterity to write and manipulate keyboard and mouse

100%