Service Technician

Salary: $35-$45 per hour

Company Overview:

Hi Power Electric, is a leading electrical contracting firm known for delivering high-quality, timely, and cost-effective solutions across commercial, residential, and multifamily projects.

Position Summary:

As a Service Technician, you will be a key member of our field operations team, responsible for delivering exemplary electrical services in residential settings (single-family homes, townhomes, and ideally multi-family/residential- community environments). You will handle warranty work, customer service calls, installations, repairs, troubleshooting, and maintenance tasks. Your strong residential electrical background is essential; experience in commercial/ multifamily environments is a plus. You must be customer focused, quality oriented, and able to work with minimal supervision while ensuring safety, code compliance, and client satisfaction.

Key Responsibilities:

• Diagnose, repair, install, maintain electrical systems in residential homes and residential community settings in accordance with applicable electrical codes (NEC) and company standards.
• Perform warranty work, callbacks, maintenance service, and scheduled service visits, ensuring prompt, high quality resolutions and strong customer experience.
• Troubleshoot electrical issues (e.g., wiring faults, panel upgrades, lighting, circuits, outlets, EV charger receptacles, etc.) in both new-build and occupied homes.
• Coordinate with Community Managers and other trades as required to ensure service or warrant issues are addressed efficiently and with minimal disruption.
• Maintain tools, equipment, and vehicles in good working conditions; ensure all parts, meters and testing instruments are calibrated and used properly.
• Provide excellent customer service; greet homeowners or residents professionally, explain work clearly, respond to questions, leave the work area clean and safe, and follow through on any required documentation or reports.
• Ensure all field work adheres to company safety policies, OSHA standards, and local & State codes/regulations.
• Document work accurately: record work performed, parts used, time on site, service call details, and any recommendations for future improvements or upgrades.
• Participate in after-hours / on-call rotation as required for urgent residential electrical issues.
• Identify opportunities for improvements in service operations, suggest upgrades or recurring issue fixes, and support the Service Manager in tracking warranty trends.
• (Optional/Plus) Assist with light commercial or multi-family building electrical service when required and if skilled providing added value and flexibility to the team.

Qualifications & Requirements

• Valid Colorado electrician license (Residential Wireman, Journeyman, or equivalent) required.
• Minimum of 2-5 years of experience in residential electrical service, installation, or maintenance. Experience in commercial or multi-family electrical work is a strong plus.
• Strong understanding of residential electrical codes (NEC), wiring methods, panel work, lighting, branch circuits, load calculations, etc.
• Excellent customer service and communication skills; able to interact professionally with homeowners/residents and internal stakeholders.
• Proven problem-solving ability: able to identify root causes, implement corrective actions, and avoid repeat issues.
• Ability to read and interpret blueprints, electrical schematics, wiring diagrams, and technical manuals.
• Valid drivers license, clean driving record, and ability to travel throughout the service region (Centennial/Denver metro + surrounding).
• Physical ability to perform field work: walking job sites, climbing ladders, working in attics/crawl spaces, lifting equipment/parts, and standing for extended periods.
• Willingness to work some evenings or weekends and respond to urgent service calls as needed.
• Self-motivated, reliable, detail-oriented, and able to work both independently and as part of a team.

Working Environment

• Primarily field-based work in residential homes and neighborhoods across Centennial and the Front Range metro area.
• Some exposure to multi-family or light commercial service environments (if applicable).
• Frequent entry into occupied homes, requiring professionalism, attention to cleanliness, and respect for residents.
• On-call or emergency response may be required outside standard business hours.
• Use of standard service vehicle.

Benefits & Extras

• Competitive hourly wage plus overtime, on-call/after-hours premium, and performance bonus program.
• Company-provided service vehicle.
• Comprehensive benefits: health, dental, vision insurance; retirement plan with company match; paid time off; and professional development.
• Training and advancement opportunities: specialize in newer technologies (EV charging, smart home electrical systems), move into senior service technician or team lead roles.
• A work environment that values customer service, safety, integrity, and high-quality workmanship
• Strong troubleshooting and problem-solving skills.
• Customer service skills and professional appearance.

Working Environment:

• Residential job sites (new buildings, remodels, and service calls)
• Indoor and outdoor work, year round
• Overtime may be required based on project needs
• PPE (personal protective equipment) required at all times

Hi Power, is an equal opportunity employer. We dont discriminate based on race, color, religion, gender, national origin, age disability, or any other protected status.