Home Retention Outreach SpecialistVirtualVocations • Saint Louis, Missouri, United States
Home Retention Outreach Specialist
VirtualVocations • Saint Louis, Missouri, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Home Retention Outreach Specialist to assist borrowers in resolving financial issues related to home ownership.
Key Responsibilities
Initiates contact with borrowers to assess their financial situation and explore loss mitigation options
Handles inbound inquiries regarding mortgage status and assists borrowers with required documentation
Ensures compliance with federal and state mortgage laws while providing timely updates to borrowers
Required Qualifications
1+ years of experience in mortgage default servicing or related field
High school diploma or equivalent required; bachelor's degree preferred
Knowledge of mortgage industry terminology and practices
Ability to work under pressure and meet multiple deadlines
Proficiency in MS Windows and MS Office Suite
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Retention Specialist • Saint Louis, Missouri, United States
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