Remote Computer Hardware Technician

Job Description

We invite you to join our dynamic team as a Remote Computer Hardware Technician! In this role, you will perform critical hardware repairs and installations on laptops and desktops. If you have a background in computer hardware, we want to hear from you!

As part of your onboarding, you will receive complimentary certification in Dell and Lenovo systems to enhance your skills.

Job Details

• This is a 1099 Contract position, perfect for flexible work. You can expect to handle 2-5 service calls each day, with earnings starting at $35 for each completed ticket.
• Your primary focus will be on hardware parts replacements for Dell and Lenovo warranty services.
• Pay periods occur every Friday, following your first week of completed tickets.
• A dependable form of transportation is crucial for reaching customer locations.
• Access to a computer and internet is required to log into your service portal.
• Ticket assignments are conducted Monday through Friday. You are required to log into your tech portal by 9 am each workday to accept, update, and schedule your calls.
• Your tasks will include contacting customers to confirm on-site service windows.
• Parts will be supplied by the manufacturers and can typically be picked up at FedEx each morning. Additionally, you will receive shipping labels and materials to return removed parts.