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IT Services Technician (Schaumburg)
IT Services Technician (Schaumburg)Clarity Technology Group, Inc. • Schaumburg, IL, US
IT Services Technician (Schaumburg)

IT Services Technician (Schaumburg)

Clarity Technology Group, Inc. • Schaumburg, IL, US
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.part_time]
[job_card.job_description]

Are you a skilled problem-solver who is always looking to sink your teeth into something new? A strong communicator who enjoys helping others?

Clarity Technology Group, a Managed Service Provider comprised of a hard-working and close-knit team is searching for a new IT Services Technician. We maintain a flexible and relaxed office environment and work every day to exceed our clients' expectations. We offer comprehensive benefits to promote health and wellness among our staff. This is a hybrid position in Schaumburg, IL.

Well Provide :

  • A collaborative work environment with the ability to learn about many different industries
  • Salary of $55,000-65,000
  • Room for professional growth
  • Robust benefits, including health, dental, and vision insurance, a 401(k) plan, life insurance, and both short- and long-term disability coverage

What You'll Do :

  • Provide support to end users via remote support sessions and on-site
  • Provide support for Microsoft technologies including Windows and Office 365
  • Configure and deploy new laptop and desktop systems
  • Document incidents and follow resolution procedures
  • Provide exceptional customer service at all times

    • Skills You'll Need :

  • 1-2 years of previous technical support experience
  • Experience with building desktops and troubleshooting hardware issues
  • Enjoy working as part of a collaborative team and in a fast-paced environment
  • Analytical thinking, problem solving, and the ability to learn quickly
  • Ability to work a light, rotating on-call schedule
  • Technical curiosity!
  • Associate's or Bachelor's degree in an Information Technology related field is preferred
  • Experience with Active Directory and Group Policy a plus
  • Ability to travel to head office in Madison, WI on occasion preferred, including one week at the start of the role

    • Next Steps :

    Quick apply with your resume here

    Or

    Get a head start on our application and aptitude testing process here : https : / / www.ondemandassessment.com / o / JB-UBH2WVK3X / landing?u=1182753

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    Service Technician • Schaumburg, IL, US

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