Sr. Manager, AV Operations

Sr. Manager, AV Operations

Gatik, the leader in autonomous middle-mile logistics, is revolutionizing the B2B supply chain with its autonomous transportation-as-a-service (ATaaS) solution and prioritizing safe, consistent deliveries while streamlining freight movement by reducing congestion. The company focuses on short-haul, B2B logistics for Fortune 500 retailers and in 2021 launched the world's first fully driverless commercial transportation service with Walmart. Gatik's Class 3-7 autonomous trucks are commercially deployed across major markets, including Texas, Arkansas, and Ontario, Canada, driving innovation in freight transportation.

The company's proprietary Level 4 autonomous technology, Gatik Carrier, is custom-built to transport freight safely and efficiently between pick-up and drop-off locations on the middle mile. With robust capabilities in both highway and urban environments, Gatik Carrier serves as an all-encompassing solution that integrates advanced software and hardware powering the fleet, facilitating effortless integration into customers' logistics operations.

About the Role

We are seeking an experienced and highly organized Sr. Manager, AV Operations to lead teams responsible for the safety, performance, and efficiency of Gatik's autonomous vehicle fleets. This role oversees the day-to-day and strategic operations of Freight-Only deployments, including management of fleet operations, data collection, and continuous improvement initiatives. The Sr. Manager will serve as the connective point across internal stakeholders, ensuring that operational performance meets company standards, customer commitments, and regulatory requirements. You will partner closely with Safety, Compliance, Fleet Maintenance, Engineering, and Product teams to scale operations, optimize fleet performance, and support Gatik's transition to fully driverless logistics. This role is onsite 5 days a week at our Mountain View, CA office!

What You'll Do

• Lead and manage fleets, data collection, ensuring safe and efficient daily operations.
• Drive operational performance across Gatik's Freight-Only fleets, with accountability for safety, efficiency, uptime, and customer service.
• Partner with cross-functional teams (Safety, Engineering, Compliance, Fleet Maintenance, Product, and Customer Operations) to align fleet operations with company goals and service commitments.
• Establish and manage KPIs to track safety, reliability, utilization, and efficiency; implement continuous improvement based on operational insights.
• Oversee workforce planning, training, and readiness of AVOps teams to support scaling operations across multiple sites.
• Ensure strict compliance with DOT, FMCSA, and internal safety and regulatory standards.
• Lead the development of operational playbooks, escalation processes, and contingency models to ensure business continuity.
• Support data-driven decision making by ensuring high-quality data capture, reporting, and feedback loops into engineering and product development.
• Act as a key escalation point for operational issues, providing direction and solutions in real-time.
• Represent Operations in executive reviews, customer discussions, and external stakeholder meetings.

What We're Looking For

Salary Ranges - $160,000- $230,000

More About Gatik

Founded in 2017 by experts in autonomous vehicle technology, Gatik has rapidly expanded its presence to Mountain View, Dallas-Fort Worth, Arkansas, and Toronto. As the first and only company to achieve fully driverless middle-mile commercial deliveries, Gatik holds a unique and defensible position in the AV industry, with a clear trajectory toward sustainable growth and profitability.

We have delivered complete, proprietary AV technology - an integration of software and hardware - to enable earlier successes for our clients in constrained Level 4 autonomy. By choosing the middle mile with defined point-to-point delivery, we have simplified some of the more complex AV challenges, enabling us to achieve full autonomy ahead of competitors. Given extensive knowledge of Gatik's well-defined, fixed route ODDs and hybrid architecture, we are able to hyper-optimize our models with exponentially less data, establish gate-keeping mechanisms to maintain explainability, and ensure continued safety of the system for unmanned operations.

Taking Care of Our Team

At Gatik, we connect people of extraordinary talent and experience to an opportunity to create a more resilient supply chain and contribute to our environment's sustainability. We are diverse in our backgrounds and perspectives yet united by a bold vision and shared commitment to our values. Our culture emphasizes the importance of collaboration, respect, and agility.

We at Gatik strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that together we can do great things. We are committed to an inclusive and diverse team. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status, or any legally protected status.