Bistro Attendant- Courtyard by Marriott South

Job Description

Job Description

Summary / Objective

This position plays a major role in a guest's experience. Consistency is a key element in a positive experience, which is achieved by always following recipes. A bartender / server must be friendly, outgoing and possess good communication skills. A bartender should be organized and able to think and act quickly and effectively while retaining self-composure.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to pass Responsible Service of Alcohol Test with a score of 90% or better.
• Welcome each guests personally within 30 seconds.
• Communicate with guests using clear and enthusiastic words, tone and body language at all times. Make guests feel appreciated through bartender's actions.
• Work as a team with all hotel personnel to maintain an effective atmosphere and an efficient food and beverage service.
• Work with others to keep all areas cleaned and stocked to company standards at all times.
• Mix, garnish and serve alcoholic and nonalcoholic drinks for patrons of bar and dining room following standard recipes.
• Ring drink orders into computer immediately, collect money from guests for drinks and food served and make change.
• Arrange bottles and glasses to maintain an attractive display in agreement with company standards.
• Wash and sterilize stemware.
• Be attentive! Offer assistance before the guest has to ask for it.
• Count drinks guests are served.
• Place current bar tabs in front of guests at all times.
• Monitor and ensure that no guest receives more than the allowed number of specific drinks.
• Anticipate your guest's needs. Follow the half-full rule when offering another drink. Be alert of guest signals (raising a hand, making eye contact, etc.), and acknowledge the guest to let them know the bartender will be right with them.
• Learn guests' names, occupations, and favorite drinks. This will make Courtyard Marriott a special place for them.
• Serve alcohol responsibly. Should a guest reach the state where the bartender does not feel the guest should drive, supply a taxi. Do not hesitate to ask for management intervention if necessary.
• Perform other duties as directed.
• Prepare food menu items when necessary.

Competencies

Customer Focus.

Communication Proficiency.

Organizational Skills.

Stress Management / Composure.

Time Management.

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment

This job operates behind the bar and maybe work in close proximity to co-workers. The noise level in the work environment can be loud. Hazards may include, but are not limited to, cuts, slipping, and tripping.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Walk and stand during the entire shift.

Continuously reach, bend, lift, carry, stoop and wipe.

Remain stationary for long periods of time.

Frequently wash hands.

Be able to lift up to 35 lbs.

Be able to manipulate fingers, hands, and arms to cut, measure, pour, serve, carry and wipe.

Be able to hear and talk.

Good close and distance vision and ability to adjust focus between the two.

Position Type / Expected Hours of Work

This position regularly requires long hours and frequent weekend work.

Required Education and Experience

High school diploma or GED.

Prior experience working in a restaurant.

Basic knowledge of beer, wine, and spirits, and familiarity with standard drink recipes.

Preferred Education and Experience

Prior experience as a bartender.

Additional Eligibility Qualifications

Must be 21 or older.

Must maintain an applicable state health and / or alcohol compliance card.

Job Types : Full-time, Part-time

Pay : $14.00 - $15.00 per hour

Benefits :

401(k)

Dental insurance

Employee discount

Health insurance

Paid time off

Vision insurance

Shift :

4 hour shift

8 hour shift

Day shift

Evening shift

Night shift

Experience :

Cooking : 1 year (Required)

Customer service : 1 year (Required)

Work Location : In person

If offered, employment is contingent on cleared Background check.