Payroll Analyst

Payroll Analyst

Front is the leading AI-powered customer service platform built for collaboration. Front brings core support channels into a modern, intuitive workspace where teams can collaborate on requests, automate manual processes, and delight customers across their entire lifecycle. Front's flexible workflows, AI features, and customer intelligence provide the efficiency and insights to keep entire organizations customer-first, every day. More than 9,000 of the most innovative companies worldwide including CultureAmp, HootSuite, and Y Combinator use Front to deliver five-star service at scale.

We're looking for a Payroll Analyst to support our U.S. payroll operations and help ensure every pay cycle is accurate, compliant, and on time. This role reports to the Global Payroll Lead and is based in San Francisco. In addition to supporting U.S. payroll, you'll be introduced to our global payroll processes and will learn how we work with our global payroll provider in EMEA and Latam.

What will you be doing?

• Support end-to-end U.S. payroll processing activities each pay period, including validations and coordination of inputs.
• Audit payroll changes (new hires, terminations, leaves, salary changes, variable pay, deductions) to ensure accuracy.
• Help resolve payroll issues and employee questions in a timely, clear, and confidential manner.
• Run payroll reports and perform reconciliations (register validations, deductions, taxes, benefits, and other audits as needed).
• Maintain and improve payroll documentation, checklists, and control processes.
• Partner with People Ops, Rev Ops, Finance, and Benefits partners to ensure data integrity across systems.
• Learn and support global payroll workflows and the global payroll provider process (data inputs, reporting, and issue resolution).

What skills and experience do you need?

Front operates on a hybrid model we come together in the office each Tuesday, Wednesday, and Thursday to collaborate and stay connected.

What we offer

Front provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. By applying, you acknowledge and agree that you have read and understand the California Recruiting Privacy Notice & EU Privacy Notice.