Fire Sprinkler Technician

Job Description

Job Description

Job Title : Fire Sprinkler Technician – Fire Protection Specialist

Scope and Purpose of This Position

The primary purpose of this position is to repair and service Fire Sprinkler Systems, Backflow Devices, and develop familiarity with the basics of Fire Alarm Systems and related components.

Your day-to-day duties will include assisting with inspections, testing, repairs, and diagnosing issues with equipment, including but not limited to Fire Sprinkler Systems. You must also possess enough knowledge of Fire Alarm Systems to place systems in test mode, verify flow switch signals to the alarm panel, and perform related tasks.

Maintaining your Backflow Testing Certification in NC and SC is required. You will perform inspections, testing, repairs, and troubleshooting on these devices. Additional responsibilities include repairing sprinkler system deficiencies, performing light installation / upfit work, and completing pipe repair duties—such as cutting, threading, and grooving steel pipe, as well as CPVC applications. Sprinkler head changeouts for both steel and CPVC systems are also included.

You will be responsible for preparing the required documentation necessary to initiate billing for all service functions performed.

You must also be proficient in using our operating software system for receiving scheduled job assignments, documenting work performed, logging job check-ins and check-outs, completing inspection reports, etc.

You will receive strong administrative support when needed—including sourcing repair parts and supplies. Compliance with all applicable Local, State, and Federal codes and regulations is required.

Goals and Progress Expectations

As a Fire Protection Specialist with Reliable Fire & Safety, you will also help promote all aspects of the company’s fire protection services. Your industry expertise and knowledge of the market in our region will support the ongoing growth of the company.

Reliable is committed to a true team-oriented environment. To support this culture, your input and assistance with advising Sales Staff and Technicians will be beneficial. These team members will play an important role in expanding our Fire Sprinkler and Fire Alarm business and meeting growth expectations.

Responsibilities

• Complete all services following manufacturer guidance, relevant codes / standards, and Company policies and procedures.
• Perform inspections and related service functions to repair, inspect, and test fire protection systems.
• Provide inspection documentation for Company records, Customer records, authorities having jurisdiction (AHJ), and other required entities.
• Communicate system deficiencies, needed repairs, and other important issues to Customers.
• Follow up on rescheduled service repairs to ensure completion.
• Promote additional Company services to current and potential customers.
• Provide on-call availability for Customer emergencies and support scheduled special projects.
• Train assigned Technician Trainees.
• Exercise authority and make decisions to ensure successful transactions and customer satisfaction.
• Handle each transaction in a way that positively represents the Company.
• Commit to completing obligations before ending the workday.
• Complete all continuing education necessary to maintain required certifications and licenses.
• Adhere to ALL Company Standards and Procedures, including the Controlled Substances and Alcohol Standard.
• Work safely, using good judgment, following all Company safety policies, and exercising authority to stop unsafe acts.
• Support other Company departments as needed and perform other related duties as assigned.

Message from Ownership

Candidate,

One of my primary objectives as a business owner is maintaining a high level of concern for my staff. I take responsibility for the things within the Company that affect them. Our business relationship will be no different. My promise to you is that I will keep my word as an employer, and I will always remain open to any concerns you may have.

Opportunities for Growth

Reliable strives to provide cross-training across different system and device types to allow each associate to grow in the fire protection field and develop new skills. For this role, should you choose to accept it, Backflow Training and Certification will be mandatory.

Things We Provide

Paid Holidays

Work Hours – Minimum Requirement

7 : 30 AM – 5 : 00 PM, Monday through Friday