Sr. Associate Loan Administration

The Senior Associate, Loan Administration, is responsible for ensuring compliance with investor guidelines, servicing agreements, loan documents, and service level agreements. Working in a team of 10-12 servicing professionals, the Senior Associate assists the Director, Loan Administration, in optimizing the use of technology, defining and implementing best practices, and consistently achieving Key Performance Indicators.

• Review loan and closing documents to establish new loans on the servicing system.
• Initiate monthly billing and generate welcome letters.
• Process incoming payments, reconcile discrepancies between amounts due and amounts received, review clearing accounts, and process daily wires.
• Update the servicing system with changes to loan structure, such as assumptions, modifications, or changes to borrowers and collateral.
• Monitor Rate Cap Agreements, letters of credit, UCCs, reserves, and escrows.
• Research and resolve lender and borrower inquiries and issues.
• Ensure strict compliance with company policies and procedures. Continuously seek to improve existing processes.
• Meet all training requirements promptly.
• Contribute to the development and ongoing adherence to Key Performance Indicators.
• Lead and participate in servicing projects as needed.