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Senior Software Engineer, Observability
Senior Software Engineer, ObservabilityExpedia, Inc. • Seattle, WA, United States
Senior Software Engineer, Observability

Senior Software Engineer, Observability

Expedia, Inc. • Seattle, WA, United States
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  • [job_card.full_time]
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Expedia Group brands power global travel for everyone, everywhere. We design cutting‑edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time‑off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees’ passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

Senior Software Engineer, Observability

Introduction to the Team

Our Technology Team partners with teams across Expedia Group to create innovative products, services, and tools to deliver high‑quality experiences for travelers, partners, and our employees. A singular technology platform powered by data and machine learning provides secure, differentiated, and personalized experiences that drive loyalty and traveler satisfaction.

As a Senior Engineer, you will be a key hands‑on contributor to the development of our observability platform. Working within an agile team, you will tackle complex technical challenges, writing high‑quality code and delivering robust, scalable solutions. You will collaborate with other engineers, product managers, and our internal users to build the next generation of observability at Expedia Group.

In this role, you will :

  • Develop and Maintain Core Platform Components : Contribute to the development, scaling, and operation of our core telemetry pipelines for logs, metrics, and traces, ensuring they are reliable, scalable and efficient.
  • Assist with Technology Rollouts : Support the implementation and adoption of key technologies like OpenTelemetry by developing configurations, Agent fleet management, creating helpful documentation, sample code, Libraries and providing technical guidance to other engineering teams.
  • Implement Platform Features : Implement new features from the team's roadmap, focusing on improving the developer experience, enhancing data governance, and providing better cost visibility.
  • Write and Maintain Infrastructure as Code (IaC) : Author and maintain high‑quality code as a platform service, create production‑grade code (e.g., Terraform) to automate the deployment and lifecycle management of the platform's infrastructure; author and implement platform service frameworks to produce observability as code.
  • Troubleshoot and Resolve Production Issues : Take ownership of complex technical issues within the observability platform. Participate in an on‑call rotation and work to identify root causes and implement durable solutions.
  • Advocate for Best Practices : Promote operational excellence and observability best practices by providing constructive feedback in code reviews, improving team documentation, and sharing your knowledge with others.
  • Collaborate and Mentor : Work closely with your teammates in design discussions and planning sessions. Provide mentorship and support to junior engineers on the team to help them develop their skills.

Minimum Qualifications

  • Bachelor’s degree in Computer Science or a related technical field, or equivalent practical experience.
  • 6+ years of experience in software engineering; with a focus on backend services, distributed systems, or infrastructure.
  • Strong, hands‑on experience with observability principles (logs, metrics, traces).
  • Proficiency with observability technologies such as Prometheus, Grafana, Clickhouse, Datadog, Splunk, or OpenTelemetry.
  • Proficiency in Golang.
  • Experience with cloud‑native architectures (Kubernetes, Docker, microservices) and a major cloud platform (AWS preferred).
  • Preferred Qualifications

  • Proven experience building and operating services in a large‑scale, distributed environment.
  • A strong hands‑on coder with a commitment to technical excellence, code quality, and testing.
  • Clear communicator who can collaborate effectively with technical and non‑technical partners.
  • A pragmatic problem‑solver who is eager to learn and apply new technologies.
  • Experience mentoring junior engineers and a passion for sharing knowledge is a plus.
  • The total cash range for this position in San Jose is $187,000.00 to $261,500.00. Employees in this role have the potential to increase their pay up to $299,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in Seattle is $173,000.00 to $242,500.00. Employees in this role have the potential to increase their pay up to $277,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

    Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.

    Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical / dental / vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership.

    Accommodation requests

    If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.

    We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award‑winning culture by organizations like Forbes, TIME, Disability : IN, and others.

    Expedia Group’s family of brands includes : Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST : 2029030-50

    Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com / jobs.

    Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E‑Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee’s I‑9 to confirm work authorization.

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