Hourly Operations Manager

Job Description

Job Description

Benefits :

• DailyPay - Coming Soon
• Bonus based on performance
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Vision insurance

As an Operations Manager at Holiday Inn Express - Savannah Midtown, you will oversee the day-to-day operations of the hotel, ensuring that all departments function smoothly and efficiently. You will be responsible for managing staff, addressing guest concerns, and ensuring that the hotel meets high standards of service and cleanliness. The ideal candidate will be a hands-on leader with strong organizational and problem-solving skills and a commitment to delivering exceptional guest experiences.

Key Responsibilities :

Supervise and coordinate the activities of various hotel departments, including front desk, housekeeping, and maintenance, to ensure seamless operations.

Oversee and support hotel staff, including scheduling, training, and performance management.

Ensure that all guest interactions are handled professionally and courteously, addressing any issues or complaints promptly.

Monitor and manage hotel inventory, including supplies and equipment, to ensure availability and proper use.

Assist with budgeting and financial reporting, including tracking expenses and revenue.

Handle emergency situations and coordinate with appropriate personnel to address and resolve issues promptly.

Work closely with other departments and management to address operational issues, implement improvements, and enhance guest experiences.

Prepare and submit regular reports on operational performance, guest feedback, and staff performance to senior management.

Qualifications :

Join us as an Hourly Hotel Operations Manager and contribute to delivering outstanding service and ensuring smooth operations at our hotel. We look forward to receiving your application!