Business Process Improvement Manager I

Business Process Improvement Manager I

At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we'll help you in advancing your skills and career. Here, you'll be supported in progressing whatever your ambitions.

As a key member of the Global GSC Process Leadership Team, the Business Process Improvement Manager I partners with organizational stakeholders to drive productivity, optimize operations, and solve complex business challenges through high-impact process improvement initiatives. This role works across global functions, and regions / sites to streamline operations, enhance customer and employee experience, and contribute directly to the growth of BSC and establishing and improving global processes across the network.

The individual will lead cross-functional workshops, apply proven improvement methodologies, and leverage digital technologies to transform processes. This position plays a critical role in fostering a culture of continuous improvement through innovation, customer journey mapping, and scalable best practices.

Your responsibilities will include :

• Leading enterprise-wide initiatives to improve business performance, enhance productivity, and deploy digital solutions that deliver measurable impact
• Collaborating with business stakeholders to execute improvement plans that incorporate voice of customer insights, process mapping, data analysis, and change management
• Partnering with leaders to design and implement continuous improvement strategies while fostering a culture of innovation through proven tools and best practices
• Facilitating stakeholder engagement to identify high-impact opportunities and assembling cross-functional teams to drive initiatives forward
• Leading solution-focused workshops that apply process and technology capabilities to resolve operational challenges
• Advocating for continuous process improvement across all functions, ensuring alignment with strategic organizational goals
• Identifying and promoting the use of intelligent automation to streamline work and enhance efficiency
• Documenting and refining global best practices, methodologies, toolkits, and guidebooks to support scalable process improvements
• Driving and leading improvement projects

Required qualifications :

Preferred qualifications and competencies :

Compensation will be commensurate with the demonstrable level of experience and training, pertinent education, including licensure and certifications, among other relevant business or organizational needs.