Bartender | Part-Time | Federal Way Performing Arts and Event Center

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The Bartender is responsible for the service of all beverages, both alcoholic and non-alcoholic. They must be personable, professional and able to work in an ever-changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need.

This role pays an hourly rate of $19.50 and is tip eligible.

Benefits for Part-Time roles : 401(k) Savings Plan and 401(k) matching.

EVERGREEN ROLE : Applications are accepted on an ongoing basis; there is no application deadline.

About the Venue

The Federal Way Performing Arts and Event Center is a multipurpose venue designed to host theater, music, dance, art and spoken-word performances. Adjoining event spaces can host more than 300 for gala seating, or be transformed into settings ideal for conferences, seminars, meetings and weddings. Majestic mountain views are abundant from the PAEC's perch above the city, an enchanting backdrop for striking event photographs. The center's premier location in South King County, just 20 minutes south of Sea-Tac Airport, is ideal for business, educational, social, charitable and private events.

Responsibilities

• Must demonstrate ability to meet the company standard for excellence in the areas of guest service, interaction with co-workers and uniform standards.
• Follow the bar pre-shift notes and bar menus and provide service as described.
• Serve alcoholic beverages following all proper procedures for serving alcoholic drinks including state / federal regulations pertaining to the distribution of alcohol (MAST 12 - Mandatory Alcohol Server Training required or ability to obtain within 2 weeks of hire).
• Responsible to learn or have knowledge of various beer, wine varieties & spirits available, and be able to learn to suggestively upsell products to guests.
• Must pour drinks responsibly in accordance with company standards for serving size.
• Must check guest's ID in accordance with state / federal regulations to verify minimum age requirement for the purchase of alcoholic beverages.
• Must communicate a cut-off to a guest as required.
• Listen and respond to any customer requests or concerns.
• Bartenders are expected to de-escalate intoxicated guest situations and if a guest becomes confrontational, belligerent, or uses extreme profanity, the bartender may contact management or security as required.
• Contact a management member if unable to resolve or make a decision beyond the scope of standard decision-making.
• Request additional product or restock product as required.
• Ability to handle cash accurately is required. Employees are responsible for issued bank at their bar.
• Maintains clean and sanitary work station at all times. Ensures bar equipment is clean & well maintained.
• Ability to prepare and serve food items as needed using proper sanitary techniques (Food Handler's Card required or ability to obtain within 2 weeks of hire).
• Other duties as assigned such as set-up and breakdown of bar equipment as required and assisting with organization of the cooler.

Qualifications

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.