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Senior Operations Quality Manager
Senior Operations Quality ManagerRTX • Andover, MA, US
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Senior Operations Quality Manager

Senior Operations Quality Manager

RTX • Andover, MA, US
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Job Description

Date Posted : 2025-11-21

Country :

United States of America

Location :

MA113 : Andover MA 352 Lowell Hampshir 352 Lowell Street Hampshire, Andover, MA, 01810 USA

Position Role Type : Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements :

The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance

Security Clearance :

DoD Clearance : Secret

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world.

As a Senior Operations Quality Manager, you will be responsible for the development and implementation of strategic quality planning and will lead improvements to the quality and reliability of deliverable products, management of internal and external customer relationships, ensure program compliance to the Quality Management System (QMS) requirements, support all product lifecycle phases, partner with various program leaders and teams, lead Quality personnel activities and development, and implement functional initiatives for prevention and / or early detection of manufacturing process defects.

This is an on-site position with the primary work location in Andover, MA. The following position is to join our RTX Corporate, Enterprise Services, Research Center or BBN team.

What You Will Do : \n

  • Systematically translate, analyze, and prioritize customer needs, legal and contractual requirements, and company policy and objectives into quality performance standards and operational definitions to ensure the full compliance to technical requirements, company policies and procedures.

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  • Lead and mentor a team of quality engineers and provide project status to Operations and Program Quality Leadership teams.
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  • Baseline factory metrics (Scrap, Rework, FPY, TUH, etc.), identify top drivers, forecast future demand for top drivers and identify areas of opportunity for improvement.
  • \n

  • Lead / Drive Advanced Product Quality Planning (APQP) initiatives (PFMEA, control Plans, SPC, etc.) using baseline metrics and future demand.
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  • Daily collaboration with cross-functional teams to maintain and meet organizational goals and objectives. These groups include technical support, manufacturing / test / design engineering, maintenance, production control, finance, and the program management office.
  • \n

  • Identify and implement continuous improvement opportunities using CORE.
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  • Communicate effectively with internal and external stakeholders, including senior management, to provide updates on issues, improvement projects and contribute to strategic decision-making.
  • \n \n

    Qualifications You Must Have :

    \n

  • Typically requires a Bachelor of Science Degree in Technology, Engineering, or Mathematics (STEM) and a minimum of 10 years of prior engineering experience in a quality, technical or manufacturing environment.
  • \n

  • Experience identifying root causes and initiate implementing effective short-term and long-term corrective actions.
  • \n

  • Experience with commercial and / or aerospace / defense regulations and / or standards of a commercial equivalent with any of the following : - AS9100, AS9102, ISO-9000, ISO-9001, AS9145.
  • \n

  • Previous experience managing a small team of technical staff, and experience working in a cross-functional team.
  • \n

  • The ability to obtain and maintain a U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.
  • \n \n

    Qualifications We Prefer :

    \n

  • Strong management skills including the ability to make decisions with minimal supervision, goal setting, delegation, coaching, and motivating, communication skills that exhibit presence and influence
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  • Certification in Six Sigma, CORE, or American Society for Quality (ASQ)
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  • Knowledge of industry technical standards (such as ANSI, CMMI, ASTM, J-STD etc.)
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  • GD&T Knowledge, understanding, and practical application.
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  • Skilled knowledge of Root Cause Corrective Action processes
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  • Practical knowledge of First Article Inspection and AS9102 management
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  • Knowledge of General Statistical Process Control
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  • Experience building and maintaining relationships with customers or partners (both
  • \n \n

    What We Offer : \n

  • Whether you're just starting out on your career journey or are an experienced professional, we offer a total rewards package that goes above and beyond with compensation; healthcare, wellness, retirement, and work / life benefits; career development and recognition programs.
  • \n

  • Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance, and child / adult backup care.
  • \n \n

    Learn More & Apply Now!

    Onsite : Employees who are working in onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

    Clearance Information : Clearance Information : This position requires security clearance. DCSA Consolidated Adjudication Services (DCSA CAS) , an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here :

    As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

    The salary range for this role is 124,000 USD - 250,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education / training, and key skills.

    Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

    Hired applicants may be eligible for annual short-term and / or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and / or the company's performance.

    This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

    RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

    RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

    Privacy Policy and Terms :

    Click on this link to read the Policy and Terms

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