Senior Analyst, Quote to Cash and Procure to Pay Transformation

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.

We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

As part of Lumen's Finance Modernization and Simplification (M&S) initiative, the Senior Analyst, Quote to Cash (Q2C) and Procure to Pay (P2P) Transformation, drives the transition of billing, collections, procurement, and payment processes from the U.S. to India Shared Services. This role collaborates closely with GPOs, the AI Finance Pod, and finance leadership to ensure process standardization, digital enablement, and compliance.

The ideal candidate will be eager to learn and actively seek opportunities to drive innovation through AI, automation, and evolving technologies, demonstrating growth mindset and adaptability to advancing digital finance landscapes.

Location

This is a remote position open to candidates based anywhere in the U.S., with a preference for those based in the Denver, CO metro area. International travel will be required for this position (20-30% expected).

The Main Responsibilities

1. Q2C and P2P Transition Leadership

Lead transition execution across Q2C (billing, collections, cash app) and P2P (invoice processing, payments) workflows.

Coordinate with U.S. and India teams for documentation, readiness, and stabilization.

Support transition planning, KT sessions, and process validation post-migration.

2. Transformation & Digital Enablement

Partner with AI Finance Pod to identify and embed automation in billing, payment matching, and dispute resolution.

Contribute to AI use case development and testing.

Ensure alignment between digital tools, ERP, and data systems.

3. Governance, Controls, and Compliance

Ensure compliance with SOX, internal controls, and financial policy requirements.

Maintain documentation and audit support during transition.

Monitor post-migration performance for process adherence.

4. People Leadership

Collaborate as part of a cross-functional team focused on operational excellence.

Support knowledge transfer and peer training during transition cycles.

5. Stakeholder Partnership

Engage with GPOs, Shared Services teams, and AI COE to ensure cohesive delivery.

Report progress and risk mitigation to the Senior Manager and leadership.

Facilitate coordination between upstream and downstream functions.

Key Deliverables

Standardized and automated Q2C and P2P workflows.

Successful transition to India Shared Services with no disruption.

Enhanced visibility through process KPIs.

Improved invoice accuracy and payment efficiency.

What We Look For in a Candidate

Required :

Minimum 5-6+ years of experience in Finance, specifically in corporate controllership, with hands-on involvement in Q2C and / or P2P processes.

Bachelor's degree in Accounting, Finance, Management Information Systems, or Business.

Strong familiarity and understanding of both quote to cash and procure to pay processes, with experience in finance operations within these areas.

Experience working with SAP, Oracle, Workday or comparable ERP platform.

Strong communication and collaboration skills with ability to document processes, train counterparts (including offshore teams), and manage cross-functional process transitions.

Demonstrated ability to work independently, manage ambiguity, and drive innovation in process improvement.

Willing and able to travel internationally (including to India).

Preferred :

Experience in a role supporting finance transformation or shared services migration in a global context.

Prior work in or with global accounting firms or technology companies.

Familiarity with Salesforce, Palantir, AWS, or Microsoft platforms is a plus.

Exposure to automation, AI-driven finance solutions, and digital enablement initiatives.

Knowledge of compliance with SOX, internal controls, and audit requirements during transformations.

Leadership in training peers, supporting knowledge transfer, and fostering operational excellence.

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors

Location Based Pay Ranges

$66,375 - $88,500 in these states : AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.

$69,694 - $92,925 in these states : CO, HI, MI, MN, NC, NH, NV, OR, and RI.

$73,013 - $97,350 in these states : AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and / or sales compensation) as you move through the selection process

Learn more about Lumen's :

Benefits ()

Bonus Structure

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Requisition # : 340478

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and / or motor vehicle reports and / or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page () . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Application Deadline

11 / 14 / 2025