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Application Specialist
Application SpecialistNorthland Controls • Fremont, CA, United States
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Application Specialist

Application Specialist

Northland Controls • Fremont, CA, United States
[job_card.variable_days_ago]
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  • [job_card.full_time]
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Job Details

Job Location

Fremont California - Fremont, CA

Salary Range

$25.00 - $30.00 Hourly

Description

About the Role

We are seeking a proactive and detail-oriented Access Technology Specialist to join our team. This role is responsible for supporting customer teams with badging, access management, reporting, and system-related requests and issues . You'll play a key part in ensuring the smooth operation of global access systems while maintaining the highest standards of security and compliance.

Key Responsibilities

  • Program and maintain access levels within the Quantum Secure SAFE system.
  • Configure and manage access levels with reader programming in PACS.
  • Work with cross-functional teams to collect data for system programming.
  • Perform regular audits of SAFE and PACS systems to ensure compliance with global standards.
  • Monitor and respond to support queues and email accounts.
  • Troubleshoot and investigate system issues, identifying root causes and solutions.
  • Manage and enforce global badging standards, including remote badging processes.
  • Assist with external audit reporting.
  • Collaborate with HID support teams to address bugs and system enhancements.
  • Provide support to GSOC personnel on global access management issues.
  • Monitor system health and operations for SAFE and other global platforms.
  • Partner with global management teams to build and maintain approval and audit roles.
  • Deliver ongoing system and application support across all regions.

Qualifications

Required :

  • Experience with access control system programming.
  • Familiarity with access control hardware and operations.
  • Strong understanding of IT networking and computer systems.
  • Security systems background with knowledge of Physical Access Control & CCTV systems.
  • Strong organizational and communication skills.
  • Self-motivated, forward-thinking, and able to multitask effectively.
  • Excellent interpersonal and customer service skills.
  • Proficiency with Microsoft Office.
  • Valid driver's license.

    • Preferred :

  • Experience with enterprise-level security systems such as Lenel OnGuard and Software House C
  • Cure.
  • Strong knowledge of Windows OS, Word, and Excel.
  • Professional affiliations (e.g., ASIS membership, CPP certification) are desirable but not required.

    • Skills & Attributes

  • Strong written and verbal communication.
  • Active listening and problem-solving skills.
  • Ability to work both independently and collaboratively.
  • Customer-focused with a solutions-oriented mindset.

    • Additional Information

  • Travel : May be required for certifications; otherwise minimal.
  • Work Authorization : Must be authorized to work in the U.S.

    • Join Our Team!

    If you're looking to apply your technical expertise in access control while supporting global security operations, we'd love to hear from you.

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    Application Specialist • Fremont, CA, United States

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