FOH Guest Service Team - Hiring Immediately

FOH Guest Service Team

$13-16 / hr

Huey Magoo’s Guest Services Team Members are key in creating a sincere guest experience by providing a friendly and fun experience, while being fast and efficient. This position will be customer-facing. Guest Services Team Members should have good communication skills, as well as a sense of urgency and purpose.

RESPONSIBILITIES :

• Maintains professionalism in personal appearance, conduct, and in the completion of duties by adhering to all of Huey Magoo’s policies and procedures and holds trainees accountable for following Huey Magoo’s policies, procedures, and responsibilities.
• Through excellent hospitality, ensures our guests are delighted and cannot wait to return, recognizing opportunities to exceed expectations and “Make Someone Smile Today.”
• Maintains a knowledge of all menu items, ordering practices, and suggestive selling techniques.
• Operates the point-of-Sale system by claiming / reconciling drawers, taking orders, and collecting payments.
• Communicates with guests in person and over the phone.
• Checks order items to ensure that the order has been assembled accurately and with high quality product.
• Bags orders for To Go, 3rd Party Delivery, Drive Thru, Curbside, or Web Pickup to brand standards.
• Delivers food to guests and verifies with guest to ensure order accuracy.
• Checks on Dine In guests during their meal, pre-busses tables, and sanitizes tables after each guest, taking plates to dish pit.
• Properly cleans, sanitizes, and maintains stock in ALL areas of the Front of House.
• Prepares food and drink items for Front of House.

REQUIREMENTS :