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Fancy Food, Fierce Leadership We Need a Restaurant Manager!
Fancy Food, Fierce Leadership We Need a Restaurant Manager!Gecko Hospitality • Boston, MA, US
Fancy Food, Fierce Leadership We Need a Restaurant Manager!

Fancy Food, Fierce Leadership We Need a Restaurant Manager!

Gecko Hospitality • Boston, MA, US
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  • [job_card.full_time]
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Hospitality Manager

The Hospitality Manager is responsible for overseeing the daily operations of the restaurant, ensuring high standards of service and food quality, and maintaining a positive and productive work environment. This role requires a proactive leader with strong management skills, a keen eye for detail, and a passion for hospitality.

Key Responsibilities :

  • Manage all aspects of restaurant operations, including staffing, scheduling, and inventory management.
  • Ensure high standards of food quality and service excellence.
  • Develop and implement strategies to improve customer satisfaction and increase sales.
  • Supervise and train staff to provide excellent customer service and maintain operational efficiency.
  • Handle customer complaints and resolve issues promptly to maintain a positive reputation.
  • Prepare and manage the restaurants budget, including forecasting and controlling expenses.
  • Collaborate with the kitchen and front-of-house teams to ensure smooth operations and high-quality service.

Qualifications :

  • Proven experience as a Hospitality Manager or similar role in the restaurant industry.
  • Strong leadership and management skills with the ability to motivate and develop a team.
  • Excellent knowledge of restaurant operations, including food and beverage service, inventory management, and customer service.
  • Strong organizational and multitasking abilities with a focus on attention to detail.
  • Ability to work flexible hours, including weekends and holidays.
  • Proficiency in restaurant management software and Microsoft Office Suite.
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