Program Design Manager

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Program Design Manager

role at

SageSure .

Overview

If you're looking for the stability of a profitable, growing company with the entrepreneurial spirit of a startup, we’re hiring. SageSure, a leader in catastrophe‑exposed property insurance, is seeking a

Program Design Manager

to refine and drive clarity in the business requirements necessary to ensure new carriers, products, conventions, and coverages for our Commercial business unit are successfully implemented. To accomplish this, you will collaborate with multiple departments—including Product Development, Actuarial, Claims, Customer Service, Software, Product Implementation, Sales, and Marketing. This position demands an intellectually curious individual with a strong background in Commercial BOP, motivated to learn, grow, and make a significant impact.

At SageSure, the Program Operations team is at the heart of delivering new program deployments with precision, speed, and impact. We turn strategic vision into operational reality—coordinating across Product, Marketing, and Software to launch scalable programs that drive growth and innovation. Our team thrives on structure, excels by making the complex simple, and embraces ambiguity. If you’re energized by fast‑paced execution, cross‑functional collaboration, and building foundations for what comes next, you’ll feel right at home here.

What you’d be doing

Clarify project scope and gain alignment on the business objectives of a new carrier, new product, or other product change.

Document detailed business requirements, including clarifying product aspects and the necessary process / platform changes to support them.

Meet with internal stakeholders and provide written updates on objectives and goals.

Partner with technology groups regarding feasibility of the requirements.

Support planning and execution of key change‑management and go‑to‑market details.

Communicate clearly to impacted stakeholders, including senior leadership, regarding status of designs, implementation, and post‑implementation follow‑up.

Serve as a subject‑matter expert for the Commercial business unit.

Support new product adoption and product changes through change‑management efforts.

Identify and recommend process improvements to streamline operations and increase efficiency.

Monitor program performance and recommend improvements as needed.

Handle ad‑hoc projects as necessary.

We’re looking for someone who has

A bachelor’s or master’s degree in a relevant field, such as Business, Finance, or Risk Management.

8+ years of insurance industry experience, working in underwriting or product development with commercial BOP products.

Experience in project management and familiarity with technology concepts.

Experience documenting business requirements.

Expertise in quoting and policy administration.

A “do‑what‑it‑takes” attitude when accomplishing tasks.

Exceptional analytical, organizational, and time‑management skills.

Strong critical‑thinking skills with the ability to define problems, analyze data, establish facts, and draw valid conclusions.

A keen awareness and sensitivity to the customer experience, with a passion for delivering exceptional service.

Excellent written and verbal communication skills.

Highly preferred candidates also have

SQL experience.

Chartered Property Casualty Underwriter designation.

About SageSure

Named among the Best Places to Work in Insurance by Business Insurance for four years in a row (2020‑2023), SageSure is one of the largest managing general underwriters (MGU) focused on catastrophe‑exposed markets in the US. Since its founding in 2009, we have experienced exceptional growth while generating underwriting profits for carrier partners through hurricanes, wildfires, and hail. Available in 16 states, SageSure offers more than 50 competitively priced home, flood, earthquake, and commercial products on behalf of its highly rated carrier partners. Today we manage more than $1.9 billion of in‑force premium and help protect 640,000 policyholders.

We have more than 1,000 employees working remotely or in‑office across nine locations : Cheshire, Connecticut; Chicago, Illinois; Cincinnati, Ohio; Houston, Texas; Jersey City, New Jersey; Mountain View, California; Marlton, New Jersey; Tallahassee, Florida; and Seattle, Washington.

SageSure offers generous health benefits and perks, including tuition reimbursement, wellness allowance, paid volunteer time off, a matching 401(k) plan, and more.

SageSure is a proud Equal Opportunity Employer committed to building a workforce that reflects the spectrum of perspectives, experiences, and abilities of the world we live in. We recognize that our differences make us strong, and we actively seek out diverse candidates through partnerships with organizations, institutions, and communities that represent various backgrounds. We champion belonging and inclusion for all identities, including, but not limited to, race, ethnicity, religion, sexual orientation, age, veteran status, ability status, gender, and country of origin, striving to create a culture where all individuals feel valued, respected, and empowered to bring their authentic selves to work.

Our nimble, highly responsive culture nurtures critical thinkers who run toward problems and engineer solutions. We relentlessly pursue better outcomes by investing in the technology, talent, and tools that position us to succeed in demanding markets. Come join our team! Visit sagesure.com / careers to find a position for you.

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