Community ManagerVirtualVocations • Baltimore, Maryland, United States
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Community Manager
VirtualVocations • Baltimore, Maryland, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Community Manager to enhance customer engagement and support.
Key Responsibilities
Create programs to help customers adopt features and learn from peers
Build dedicated spaces for community connection and actively recruit new members
Encourage customer feedback to shape product development and improve user experience
Required Qualifications
3+ years of experience in building customer and community-related programs
5-8+ years of experience in the tech industry, preferably in SaaS or cybersecurity
Familiarity with technical content and product roadmaps
Proven track record of creating scalable engagement programs
Experience working cross-functionally with product, engineering, and customer success teams
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Community Manager • Baltimore, Maryland, United States
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