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Owner Relations Coordinator
Owner Relations CoordinatorLuxury Coastal Vacations • Bend, OR, United States
Owner Relations Coordinator

Owner Relations Coordinator

Luxury Coastal Vacations • Bend, OR, United States
[job_card.variable_hours_ago]
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  • [job_card.full_time]
[job_card.job_description]

Description

Are you hospitality minded with a love for administration and attention to detail? Do you enjoy working independently, but with a team that loves to roll up their sleeves and go to work? Do you like to problem solve? Are you looking for a team that understands that the way we treat each other impacts the way we treat our customers? If you answered yes to these questions and are looking for a chance to join a fast-paced, team-oriented group, we'd love to meet ya!

Meredith Lodging Central Oregon, LLC is growing. We are looking for a dedicated and detail-oriented Owner Relations Coordinator to help oversee a portfolio of beautiful vacation homes. The ORC will work with OR managers and owners to ensure their homes are maintained to the highest industry standards and ready to receive guests. In this role, you will act as a bridge helping to onboard new homes joining the program. You will communicate with our maintenance and housekeeping staff, ensuring that homes exceed the standard and owners are aware of what is happening in their home. You will be a central part of the team, supporting our OR managers so nothing falls between the cracks.

Some of what you'll do :

  • Onboard new homes, adding photos, descriptions, etc
  • Track work processes to ensure homes are being serviced in a timely & thorough manner
  • Create schedules surrounding home deep cleans & seasonal servicing
  • Oversee invoicing processes to ensure smooth accounting and owner statements each month
  • Act as the face of the company when owners and guests walk through our front door!
  • And so much more, but this gives an idea of the work...

Who You Are :

  • A person of deep character; honest, accountable, humble, kind
  • Strong interpersonal and communication skills; you excel at building relationships
  • Tech-savvy; comfortable using property management systems and communication tools.
  • Highly organized and detail-oriented with the ability to manage competing priorities
  • A strong sense of ownership and accountability
  • Adaptable and flexible - enjoys variety and changing priorities
  • Experience in project management preferred
  • Ability to collaborate with cross-functional teams
  • Dependable and consistent. Understands the importance of their role and seeks to be a valuable influence
  • Self-starter and task driven, enjoys seeing tasks through to completion and hitting goals
  • Has a strong desire to grow professionally and learn new tasks and skills

    • Requirements

  • What You'll Bring :

    • 2+ years of experience in property management, administration, or client services. Education or course work may be accepted in place of professional experience.

  • Associate or bachelor's degree preferred. High school diploma or equivalent is required
  • Proficient in Microsoft Office programs including Word, Excel and Outlook
  • Valid driver's license required.
  • Communicates effectively, both orally and in writing.
  • Ability to learn and use new software and tools.
  • Available to work :

    • Full-time

    Schedule will be Monday through Friday, 9 : 00-5 : 30

  • Reliable Transportation-Live within 50 mile radius from Bend. Office location may be Mount Bachelor Village, Sunriver Village, or subject to change.
  • Culture Index Survey : Link to Survey

    • As part of our application process, we require all candidates to complete the Culture Index survey. This brief survey helps us understand your unique strengths and how you may fit into our team culture. Please take a moment to complete it at the time you submit your application. Meredith Lodging, LLC

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    Owner Relations Coordinator • Bend, OR, United States

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