Essential Functions and Responsibilities: - Assumes 100% responsibility for quality guests’ experience.
- Welcome and greet guests within two minutes of being seated.
- Informs guests of specials and menu changes.
- Offers specific beverage, appetizer, entrée, and dessert
recommendations either upon request or you genuinely feel your guests will enjoy. - Answer questions about our food, beverages and other restaurant
functions and services. - Take food and beverage orders from guests, enter orders in our
point-of-sale system before taking item to the table. - Deliver food and beverages from kitchen and bar to guests in a timely
matter. - Clean and prepare the table for the arrival of menu items.
- Perform side work during each shift as required by service station
assignment. - Maintain clean and stocked service and dining areas.
- Monitor and observe guests dining experience. Ensure guests are
satisfied with the food and service. - Respond promptly and courteously to any requests.
- Provide proactive beverage refills.
- Prepare final bill, present check to guest, accept payment, and
process through the POS system or pat at the table system. - Be ready and willing to assist fellow servers before they ask.
- Expresses appreciation to the guests, for their visit and invite them
to return. - Attends all scheduled employee meetings and brings suggestions for
improvement. - Notify the manager-on-duty any time a guest is not 100% satisfied with
their experience. - Covers other servers duties while on break as requested by MOD and in
accordance with rotation. - Participates in
scheduled catering events as required. - Performs other duties as assigned by a supervisor.
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