Regional Operations Manager

Since 1978, TCI Transportation has been dedicated to serving our clients in the only way we know how – with integrity, passion, and ingenuity. We’ve spent the past 4 decades expanding our locations from coast to coast and have been aggressively adding new services for our clients to help them grow their businesses as effectively and efficiently as possible. Our story has a long history, and yet we have only just begun.

Regional Operations Manager – Transportation Fleet

Region Oversight:
Travel: Up to 20%
Reports to: Regional Director of Operations
Company: TCI Logistics

Compensation: starting $90,000 annual salary plus incentives, based on experience and qualifications

Position Overview

Are you a results-driven operations leader with a passion for dedicated transportation logistics and team development? Join TCI, where innovation meets integrity. We’re seeking a Regional Operations Manager who will oversee multiple terminals This leader will drive profitability, operational excellence, and high-level customer service while upholding our core values: Dedication, Positiveness, Innovation, Ethics, and Accountability.

Key Responsibilities

Leadership & Team Management

• Oversee regional teams including Dispatchers, Managers, Drivers, and Admins.

• Lead operations across terminals.

• Hire, train, and retain top talent aligned with TCI’s core values.

• Conduct impactful weekly L10 meetings and guide your team through quarterly goal-setting (Rocks)

Operational Excellence

• Drive on-time delivery, scanning efficiency, and customer service metrics.

• Ensure regulatory compliance (DOT/FMCSA/local) and enforce company safety policies.

• Train and mentor Driver Managers and Admins to elevate performance and adherence to TCI’s Operations Training Manual.

Customer Engagement

• Maintain proactive relationships with customers through regular visits and performance reviews.

• Identify and address service issues with innovative solutions and detailed reporting.

Financial Oversight

• Own P&L responsibilities across assigned terminals.

• Execute financial planning and cost controls including payroll, fuel audits, labor optimization, and equipment tracking.

• Use the Fleet Ops Dashboard and KPI metrics to reduce operational costs and maximize regional profitability.

Technology & Compliance

• Ensure adoption and efficient use of McLeod, Samsara, Ten Street, and TCI’s proprietary tools.

• Maintain 95%+ compliance with live dispatch and systems utilization standards.

Qualifications

• 5+ years of experience in dedicated transportation, logistics, or fleet operations management.

• Proven ability to lead cross-functional teams in a fast-paced environment.

• Familiarity with P&L management and logistics KPIs.

• Strong understanding of DOT, FMCSA, and OSHA compliance.

• Experience with logistics tech platforms like McLeod, Samsara, and ELD systems preferred.

• Excellent communication, strategic thinking, and problem-solving skills.

Why Join TCI?

At TCI, we foster a collaborative environment rooted in trust, accountability, and growth. We offer:

• Competitive compensation: Starting $90,000 annual salary plus incentives

• Performance-based bonus potential

• Opportunities for advancement within a growing logistics network

• A culture that values safety, technology, and operational excellence