Talent.com
Associate Team Leader
Associate Team LeaderH&R Block • Cuyahoga Falls, OH, US
[error_messages.no_longer_accepting]
Associate Team Leader

Associate Team Leader

H&R Block • Cuyahoga Falls, OH, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
  • [job_card.part_time]
[job_card.job_description]

Associate Team Leader

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

A Typical Day...

Joining us as an Associate Team Leader, youll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. Youll begin working a flexible part-time schedule in late fall as you ramp up for the busy tax season and transition to a full-time schedule from January through April.

It Would Be Even Better If You Also Had...

  • Experience supervising or managing people
  • History of delivering outstanding customer experiences

What You'll Bring To The Team...

  • Support the Multi-Unit Team Leader, serving as an onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block
  • Execute and hold all tax office associates accountable to the client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
  • Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Lead daily huddles and communicate essential information to office associates

    • Your Expertise

  • Prior experience working in customer service or similar role
  • Strong organizational skills and ability to plan and manage day-to-day office operations
  • Customer-centric mindset and strong communication skills
  • Computer proficient with the ability to use MS Office
  • Demonstrated ability to work independently with minimal supervision
  • Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs
  • High school diploma / equivalent or higher

    • Why Work For Us

    At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

  • Employee Assistance Program with Health Advocate.
  • Wellbeing program , BetterYou, to help you build healthy habits.
  • Neurodiversity and caregiver support available to you and your family.
  • Various discounts on everyday items and services.
  • Benefits with additional eligibility requirements : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.

    • The Community You Will Join :

    At H&R Block we remain committed to building a Connected Culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

    You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

    H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

    If youre looking to make an impact, H&R Block is the place for you.

    Sponsored Job #34637

    [job_alerts.create_a_job]

    Associate Team Leader • Cuyahoga Falls, OH, US

    [internal_linking.similar_jobs]
    Team Leader

    Team Leader

    Jenis Splendid Ice Creams LLC. • Chagrin Falls, OH, US
    [job_card.part_time]
    In Ohio, our Team Jeni's Team Leaders have the opportunity to earn an average of $21.This is an estimate of hourly earnings. It is based on the 2025 base pay rate, plus 2024's hourly tip ave...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Shift Leader

    Shift Leader

    Hungry Howies • Canton, OH, US
    [job_card.part_time]
    Entry level Management position in a fun, fast paced environment.Hungry Howies is one of the largest pizza franchises in the U. Experience preferred, but not necessary.Fulfilling orders and daily pr...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Shift Lead

    Shift Lead

    Ohio Staffing • Stow, OH, US
    [job_card.full_time]
    Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Team Member

    Team Member

    Goldfish Swim School - North Canton • North Canton, OH, US
    [job_card.full_time]
    Saving and changing lives, every single day.We have a mission to teach kids how to swim and be safer, in and around the water, while making their experience GOLDEN! Working for Goldfish Swim School...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Child Care Associate Center Director

    Child Care Associate Center Director

    Kids Country • Uniontown, OH, US
    [job_card.full_time]
    Address : 1801 Town Park Blvd, Uniontown, OH 44685.Build your career in the early childhood education field and become a valued member of our team at. As a proud member of BrightPath Kids and Busy Be...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Therapy - PT

    Therapy - PT

    Select Specialty Hospital - NE Ohio - Canton • Canton, OH, United States
    [job_card.full_time]
    Select Specialty Hospital - NE Ohio - Canton.Are you ready to take your Travel career to the next level? See places you have not seen before? Ventura's MedStaff tenured Recruiters are here to help ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Side Hustle Project Lead

    Side Hustle Project Lead

    Finance Buzz • Novelty, Ohio, US
    [job_card.full_time] +1
    We’re offering a role for someone who wants to lead their own side-income project in their spare time.You’ll explore various proven side hustles, select the ones that fit your lifestyle, and run th...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Shift Leader

    Shift Leader

    Panda Restaurant Group • North Canton, OH, US
    [job_card.full_time]
    Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda’s mission alive in our restaurants by supporting management in creating food with passion,...[show_more]
    [last_updated.last_updated_30]
    Team / Crew Leader

    Team / Crew Leader

    Soar Restaurants • Streetsboro, Ohio, United States, 44241
    [job_card.full_time]
    This position performs, leads, and supervises basic operational duties to provide quality products and service to guests. Perform, lead, and supervise station duties (fountain & frozen, dresser, fro...[show_more]
    [last_updated.last_updated_30]
    Multi-Unit Team Leader

    Multi-Unit Team Leader

    H&R Block • Canton, OH, US
    [job_card.full_time] +1
    At H&R Block, we believe in the power of people helping people.Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Service Area Director

    Service Area Director

    Centennial • Bainbridge, OH, US
    [job_card.full_time]
    Lighthouse Youth & Family Services.Lighthouse Youth & Family Services.Lighthouse Youth Center at Paint Creek.The intensive innovative treatment provided is trauma-informed and strength-base...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Inside Sales Associate

    Inside Sales Associate

    Staffmark Group • Twinsburg, OH, United States
    [job_card.full_time]
    Think you can keep customers engaged and turn every interaction into a win? This Inside Sales Associate gig is where your skills shine. Medical, Dental + Vision benefits for real-life stuff.Save wit...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Physician Leader Akron- $50k Retention Bonus

    Physician Leader Akron- $50k Retention Bonus

    HarmonyCares • Uniontown, OH, United States
    [job_card.full_time]
    HarmonyCares is a leading national value-based provider of in-home primary care services for people with complex healthcare needs. Headquartered out of Troy, Michigan, HarmonyCares operates home-bas...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Design Team Leader

    Design Team Leader

    VirtualVocations • Canton, Ohio, United States
    [job_card.full_time]
    A company is looking for a Head of Design.Key Responsibilities Define the design vision, strategy, and operating model for collaboration across the company Lead and coach the design team to elev...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Team Leader

    Team Leader

    Burger King • Kent, OH, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Carrols owns and operates more than 800 Burger King Restaurants, and we need great people on our team! As a Team Member, you will become an important member of a fast-paced team that serves up the ...[show_more]
    [last_updated.last_updated_30]
    Team Leader

    Team Leader

    Carrols Corporation • Stow, OH, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Carrols owns and operates more than 800 Burger King Restaurants, and we need great people on our team! As a Team Member, you will become an important member of a fast-paced team that serves up the ...[show_more]
    [last_updated.last_updated_30]
    Shift Lead

    Shift Lead

    Pizza Hut • Streetsboro, OH, United States
    [job_card.full_time]
    Pizza Hut Shift Leader - Do you want to shift your career into a higher gear? Your Opportunity, Your Future, Your Career, Great Pay and Benefits!. Now offering Instant Pay - instantly access a porti...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Restaurant Associate Manager

    Restaurant Associate Manager

    Fazoli's • Canton, OH, US
    [job_card.full_time]
    At Fazoli’s, our purpose is to.It’s a simple concept in a complex world.Whether we’re assisting a Guest, helping a fellow team member or volunteering in our local community, we gi...[show_more]
    [last_updated.last_updated_30] • [promoted]