Receptionist - State Farm Agent Team Member

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2020 and lead a close-knit team of three built on positivity, stability, and strong morale. Before becoming an agent, I worked in medical and pharmaceutical sales and held leadership roles as an operations director and manager, experiences that shaped my people-first leadership style. I attended East Carolina University, was born and raised in Eastern North Carolina, and am married with five sons. Travel, faith, and family are central to who I am and how I lead.

Community connection matters to us, and I stay actively involved through my church and a local business networking group (BNI). For our team, we offer employer-paid hospital and life insurance, a Simple IRA, licensing reimbursement, competitive compensation with strong earning potential, nine paid holidays, two weeks of PTO, flex time, and a consistent 8:00am - 4:00pm schedule to support work-life balance.

Our office culture is high-energy, supportive, and truly work hard, play hard, with very low turnover and a positive atmosphere people enjoy being part of. Were looking for driven, motivated individuals with strong work ethic, great attitudes, and dynamic personalitiesinsurance can be taught, but mindset and energy are what really make someone successful here.

ROLE DESCRIPTION:
Michelle Linker - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.