The purpose of this job is to provide benefit assistance and support to the RELX US Benefits Department.
Job Responsibilities :
Shared duties
Manage internal employee case management system : answer general participant inquiries, track issues and escalate to appropriate internal department or vendor to resolve.
Support invoice tracking and processing of payments.
Coordinate on-going updates to the benefit content on intranet and Third-Party Administrator (TPA) websites.
Retirement / 401k
Bi-Weekly Funding : Reconcile 401(k) and non-qualified plan contributions; prepare and submit wire requests to Finance and Treasury; maintain accurate internal records and dashboards.
Non-Qualified Plan Funding : Reconcile and process monthly / semi-monthly SERP benefit payments.
Demographic Data Review : Conduct bi-weekly and weekly reviews of demographic data; resolve discrepancies in collaboration with the recordkeeper, Payroll, and Workday teams.
Quarterly Employment Data Reconciliation : Review and reconcile employment status data (e.g., rehires, terminations, expats / impats) between vendor and Workday reports; coordinate updates with relevant stakeholders.
401(k) Loan Repayment Monitoring : Review vendor reports to identify missed repayments; notify active participants accordingly.
Annual Audit Support : Assist the Senior Analyst in collecting and organizing documentation for annual plan audits.
Annual Reporting : Track and fulfill employees’ requests for Summary Annual Reports and Annual Funding Notices.
Health & Wellbeing
Customer Identification Process (CIP) : Work with HSA TPA to ensure enrollments, contributions and refunds are processed timely and communicated to payroll and employees.
Wellness Incentives : Monitor incentives paid for each payroll cycle.
Weekly, monthly and annual auditing : Complete audits in HRIS system and with TPA to ensure data accuracy.
Canada benefits administration : Ensure the weekly file is generated from the HRIS system and sent to benefit TPA. Research and correct any discrepancies.
Unclaimed Funds Process : Complete the annual unclaimed funds process.
Memorial Scholarship program : Administer our annual memorial scholarship program with our vendor, including all internal communications and coordination of program with vendor.
Qualifications
3+ years of benefits experience in Health & Welfare and / or Retirement plan administration
Prior experience with HRIS systems (Workday a plus), reporting and / or Payroll systems (Dayforce a plus)
Excellent organizational skills
Proficient in Microsoft office applications (Excel, PowerPoint, Word, etc.)
Strong written and oral communications skills
CEBS Designation is a plus
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