Benefits Specialist

About the Role

The purpose of this job is to provide benefit assistance and support to the RELX US Benefits Department.

Job Responsibilities:

Shared duties

• Manage internal employee case management system: answer general participant inquiries, track issues and escalate to appropriate internal department or vendor to resolve.
• Support invoice tracking and processing of payments.
• Coordinate on-going updates to the benefit content on intranet and Third-Party Administrator (TPA) websites.

Retirement/401k

• Bi-Weekly Funding: Reconcile 401(k) and non-qualified plan contributions; prepare and submit wire requests to Finance and Treasury; maintain accurate internal records and dashboards.
• Non-Qualified Plan Funding: Reconcile and process monthly/semi-monthly SERP benefit payments.
• Demographic Data Review: Conduct bi-weekly and weekly reviews of demographic data; resolve discrepancies in collaboration with the recordkeeper, Payroll, and Workday teams.
• Quarterly Employment Data Reconciliation: Review and reconcile employment status data (e.g., rehires, terminations, expats/impats) between vendor and Workday reports; coordinate updates with relevant stakeholders.
• 401(k) Loan Repayment Monitoring: Review vendor reports to identify missed repayments; notify active participants accordingly.
• Annual Audit Support: Assist the Senior Analyst in collecting and organizing documentation for annual plan audits.
• Annual Reporting: Track and fulfill employees’ requests for Summary Annual Reports and Annual Funding Notices.

Health & Wellbeing

• Customer Identification Process (CIP): Work with HSA TPA to ensure enrollments, contributions and refunds are processed timely and communicated to payroll and employees.
• Wellness Incentives: Monitor incentives paid for each payroll cycle.
• Weekly, monthly and annual auditing: Complete audits in HRIS system and with TPA to ensure data accuracy.
• Canada benefits administration: Ensure the weekly file is generated from the HRIS system and sent to benefit TPA. Research and correct any discrepancies.
• Unclaimed Funds Process: Complete the annual unclaimed funds process.
• Memorial Scholarship program: Administer our annual memorial scholarship program with our vendor, including all internal communications and coordination of program with vendor.

Qualifications

• 3+ years of benefits experience in Health & Welfare and/or Retirement plan administration
• Prior experience with HRIS systems (Workday a plus), reporting and/or Payroll systems (Dayforce a plus)
• Excellent organizational skills
• Proficient in Microsoft office applications (Excel, PowerPoint, Word, etc.)
• Strong written and oral communications skills
• CEBS Designation is a plus