A company is looking for a Director of Customer Marketing to lead customer engagement and advocacy programs.
Key Responsibilities
Lead customer advocacy programs to identify and amplify top customer champions
Develop and grow the customer community for connection and engagement
Build and execute expansion marketing strategies to drive product adoption
Required Qualifications
8+ years of experience in B2B SaaS marketing, focusing on customer advocacy and community
Proven ability to design and scale customer programs for engagement and retention
Experience collaborating with Customer Success, Product, and Sales teams
Data-driven mindset with a focus on metrics like NPS and retention
Leadership experience with a passion for developing talent and fostering collaboration
Director Of Marketing • Lake Worth, Florida, United States