Entry-Level Sales Development Representative

About FWF

FWF is a third-party logistics and transportation company headquartered in Grand Rapids, MI. Together, we have paved the way in the transportation industry since our founding in 2012. Our award-winning culture is devoted to empowering people and collectively fostering an environment of excellence as we strive to uplift our teammates, partners, and customers to create a lasting impact. As a 3PL, we specialize in full truckload (TL), less-than-truckload (LTL), drayage, rail, and international ground and air freight.

We're currently hiring for

January 2026 start dates as well as

February, March, and May

Please note that this role is 100% on-site in Kentwood, Michigan.

As a Sales Representative at FWF, you’re not just moving freight – you’re building an empire. Like the work ethic that drives us, we believe in rolling up our sleeves and getting the job done right. You’ll be the driving force behind building and managing your own book of business, while handling your clients’ transportation needs 24 / 7 / 365. If you’re the hardest worker you know with a drive to create your own financial freedom and an “attack the day” approach, this may be the career for you. This position provides paid training, hands-on sales experience, and direct exposure to leadership, offering an excellent foundation for ambitious individuals seeking career growth. There’s no secret to our success – we simply invest in the right people and the right technology, with laser focus on delivering the best possible client experience in our industry.

Choose your path to success :

At FWF, we offer two distinct career tracks after you complete our comprehensive, paid training program, and understand the fundamentals of logistics. Note that compensation plans are the same for both tracks :

Inside Sales Track : Perfect for those who thrive in a high-energy team environment, those who appreciate consistency, and those looking to put down roots here in Grand Rapids, MI. Build your empire in our corporate headquarters, developing deep industry expertise and lasting client partnerships.

Sales Destination Track : Designed for entrepreneurial spirits craving freedom, new horizons, and unique challenges. After a training period, relocate and work remotely in emerging FWF markets, build your territory from the ground up, and accelerate your career through outside sales.

What you’ll do :

Develop and maintain a robust book of business through cold-calling and lead generation

Own the sales cycle end-to-end, from lead generation through close

Manage day-to-day shipment tracking, problem resolution, and consistent communication

Provide consultative transportation solutions to prospective and current clients

Build long-lasting client relationships that drive referrals and lead to further sales opportunities

Set personal and professional goals that align with team objectives, continuously building sales knowledge and understanding of the freight market

Consistently meet (and ideally, exceed) sales quotas and performance goals

What we offer

$50k - $100k

Base salary + uncapped commissions

Comprehensive benefits package including health / dental / vision / life insurance

401(k) retirement plan with company match

Paid time off and paid holidays

Industry-leading training and development

Sales contests with monetary rewards

Transparent, people-first culture

Ongoing support to create clear, personalized career goals

Discounted gym memberships

Dependent care reimbursement accounts

Employee assistance and discount programs

What You’ll Bring

Unstoppable drive and competitive spirit

Problem-solving mindset and eagerness to learn

Strong organizational skills and attention to detail

Strong communication skills, including active listening and confident speaking skills

Ability to thrive in a very fast-paced environment

Proficient computer skills, including experiences with MS Office products such as Outlook, Word, and Excel, plus the ability to learn new programs

Must be 18 years of age or older

FWF Recognition

Inc 5000 Fastest-Growing Private Companies in America – 8 years running

Transport Topics Top Freight Brokerage Firm

Detroit Free Press Top Workplaces

Michigan Celebrates Small Business 50 Companies to Watch

West Michigan’s Best and Brightest Companies to Work For

Ready to make your ambition a reality? Bring your grit, and we’ll provide the tools and support to help you thrive. Whether you’re looking to put down roots or explore new horizons, your empire starts here.

At FWF, we embrace diversity and are committed to creating an inclusive environment where every individual is respected and valued. Our values - Show don't tell, honor your word, impact those around you, education creates excellence, leadership beyond title, and do what it takes - guide us in promoting equal opportunity and fostering a culture that thrives on equality.