Patient Account Representative

A company is looking for a Patient Account Representative (AR Insurance Follow-Up).

Key Responsibilities

Manage all aspects of account follow-up and collections, including processing appeals

Review explanation of benefits (EOBs) to ensure proper reimbursement and report issues or trends

Collaborate with management to reduce account aging and document collection activities accurately

Required Qualifications

High school diploma or GED preferred

3+ years of experience in physician billing and collections highly preferred

In-depth knowledge of Medicare, Medicaid, and commercial payer reimbursement policies

Experience in a fast-paced environment with the ability to think critically

Ability to maintain HIPAA patient confidentiality standards