Talent.com
Client Services Coordinator | A shift Monday - Wednesday e/o Thursday, 6AM-6PM
Client Services Coordinator | A shift Monday - Wednesday e/o Thursday, 6AM-6PMSaddle Creek Logistics Services • Winter Haven, FL, US
Client Services Coordinator | A shift Monday - Wednesday e / o Thursday, 6AM-6PM

Client Services Coordinator | A shift Monday - Wednesday e / o Thursday, 6AM-6PM

Saddle Creek Logistics Services • Winter Haven, FL, US
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Client Service Coordinator

Saddle Creek Logistics Services succeeds by promoting a diverse, friendly, and respectful teamwork environment. As a vital service provider, we not only make a difference in our community but offer our associates opportunities to enhance their skills, build meaningful careers and end each day with a sense of accomplishment. If you're looking for a family-oriented company that lives by its values and offers competitive pay and benefits, join our team today.

Benefits

  • Weekly pay with skill pay and shift differentials
  • Benefits package including medical, dental, vision and medical reimbursement
  • Medical employee-only premium as low as $5.90 / week, $26 / month with wellness discounts
  • HSA with annual employer contribution
  • Weekly 401(k) match
  • Vacation immediately upon hire
  • 8 holidays per calendar year
  • Personal time after 90 days
  • EAP and identity theft protection
  • Tuition reimbursement
  • Company paid life insurance and short term disability

Summary

The Client Service Coordinator (CSC) is responsible for providing clients with a high quality, professional client experience. The CSC acts as a liaison between the client and Saddle Creek, assists client on all issues, answers questions, investigates and resolves a wide array of client questions and concerns using a variety of systems and offers solutions in a positive manner. This position will be expected to establish and maintain effective working relationships with associates, other agencies, clients and the public.

Responsibilities

  • Communicates with the customer verbally and in writing with a professional and positive attitude
  • Support client relationship by becoming an extension of our client's business
  • Build strong rapport with partners with managing relationships, setting expectation and status communication
  • Assist clients with questions, offer solutions, researches issues and provides status updates
  • Enter, review, coordinate and track progress in all client requested enhancements and issues tracking
  • Proactively identify process improvements that enhance the Client experience and streamlines operations
  • Maintains service reports that are shared with the client that give visibility into volumes, SLAs, etc.
  • Participates and presents on client meetings as needed.
  • Communicates client requested projects with the operation (Kitting, Receiving, etc.)
  • Coordinates and provides professional communication with clients, client's retailers, and SCLS vendors
  • Supports parcel requests and issues from carrier or client and escalates as needed
  • Oversees CRM and dispatches tickets appropriately
  • Supports new client implementations / enhancements as needed
  • Ability to navigate warehouse systems as needed for client requests
  • Qualifications

    Education / Experience

  • Associates' Degree preferred
  • High School Diploma or GED required
  • Must have at least six (6) months of experience in a customer service role
  • Experience with working with a warehouse management systems (WMS) is preferred
  • Knowledge, Skills and Abilities

  • Excellent communication both verbally and in writing, especially through e-mail and over the phone
  • Strong interpersonal skills
  • Comfortable presenting in front of others
  • Good problem-solving and prioritizing skills
  • Ability to effectively manage and resolve conflict
  • Attention to detail to prepare and maintain accurate records and reports
  • Ability to follow both written and verbal instructions
  • Technology savvy
  • Proficiency with Microsoft Outlook, Word, Excel, & knowledge of PowerPoint are preferred
  • Comfortable working in both office and warehouse environment with wide temperature ranges
  • Ideal candidate has excellent communication skills and excels in collaborating and engaging with others all levels of the organization
  • [job_alerts.create_a_job]

    Client Service Coordinator • Winter Haven, FL, US

    [internal_linking.similar_jobs]
    Claims Service Specialist

    Claims Service Specialist

    GEICO • Winter Haven, FL, US
    [job_card.full_time]
    At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.Every day we honor our iconic brand by offering quality coverage to millions of customers and being the...[show_more]
    [last_updated.last_updated_1_hour] • [promoted] • [new]
    Customer Service Associate - Temporary

    Customer Service Associate - Temporary

    Veterans Staffing • Winter Haven, FL, US
    [job_card.part_time]
    Customer Service Associate - Temporary.Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, frien...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Customer Service Associate I

    Customer Service Associate I

    Family Dollar • Haines City, FL, US
    [job_card.full_time]
    We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following : .Assist customers with q...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Client Services Coordinator | A shift Monday Wednesday eo Thursday, 6AM-6PM

    Client Services Coordinator | A shift Monday Wednesday eo Thursday, 6AM-6PM

    Saddle Creek • Winter Haven, Florida, USA
    [job_card.full_time]
    Saddle Creek Logistics Services succeeds by promoting a diverse friendly and respectful teamwork environment.As a vital service provider we not only make a difference in our community but offer our...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Client Services Coordinator | C shift Friday Sunday eo Thursday, 6AM-6PM

    Client Services Coordinator | C shift Friday Sunday eo Thursday, 6AM-6PM

    Saddle Creek • Winter Haven, Florida, USA
    [job_card.full_time]
    Saddle Creek Logistics Services succeeds by promoting a diverse friendly and respectful teamwork environment.As a vital service provider we not only make a difference in our community but offer our...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Side Hustle Coordinator (Part-Time Remote)

    Side Hustle Coordinator (Part-Time Remote)

    Finance Buzz • Lake Wales, Florida, US
    [filters.remote]
    [job_card.full_time] +2
    We are looking for someone to take part in a program designed for people who already hold a full-time position but want extra income. You’ll explore proven side-hustle models, try them out, and find...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Project Coordinator - Distribution

    Project Coordinator - Distribution

    Chesapeake Utilities Corporation • Winter Haven, FL, United States
    [job_card.full_time]
    Project Coordinator - Distribution.Hybrid - must reside in Ohio, Delaware, or Florida.Your role in our success will be : . The Project Coordinator is responsible for overseeing, guiding and coordinati...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Client Services Coordinator | D shift Friday Sunday eo Thursday, 6PM-6AM

    Client Services Coordinator | D shift Friday Sunday eo Thursday, 6PM-6AM

    Saddle Creek • Winter Haven, Florida, USA
    [job_card.full_time]
    Saddle Creek Logistics Services succeeds by promoting a diverse friendly and respectful teamwork environment.As a vital service provider we not only make a difference in our community but offer our...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Warehouse Coordinator

    Warehouse Coordinator

    Pinnacle Sales Group • Haines City, FL, US
    [job_card.full_time]
    Founded in 1980, Pinnacle Sales Group provides professional sales, logistics and other marketing services for manufacturers of fine kitchen, bath and outdoor living products.We have partnered with ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Customer Service Associate I

    Customer Service Associate I

    Dollar Tree • Davenport, FL, US
    [job_card.full_time]
    We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following : .Assist customers with q...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Wellness Associate - Med Tech / CNA / HHA

    Wellness Associate - Med Tech / CNA / HHA

    The Club at Haines City • Haines City, FL, US
    [job_card.full_time]
    Wellness Associate / Med Tech / CNA / HHA.Innovation Senior Living, headquartered in Winter Park, Florida, owns and operates middle market senior living communities that includes independent, assisted li...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Bilingual Leasing Associate (Multisite)

    Bilingual Leasing Associate (Multisite)

    Continental Properties • Davenport, FL, United States
    [job_card.full_time]
    Successful Leasing Associates demonstrate an unparalleled commitment to customer service and resident satisfaction while helping clients find their perfect home. Community Manager of the property.Ad...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Hotel Office Coordinator

    Hotel Office Coordinator

    Turnkey One Source • Winter Haven, FL, US
    [job_card.full_time]
    Position : Housekeeping Office Coordinator.One Source is seeking a dedicated Housekeeping Office Coordinator to uphold high standards of cleanliness, safety, and guest service.This role supports a w...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Home Health Aide

    Home Health Aide

    IntelyCare • Winter Haven, FL, US
    [job_card.full_time]
    Job Opportunity : Home Health Aide / CNA at Etairos Health.At Etairos Health, we put caregivers first with stable hours, weekly pay, real benefits, and a team that's here to support you every step of...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Administrative Assistant / Employee Relations Coordinator - Inpatient Rehab Hospital

    Administrative Assistant / Employee Relations Coordinator - Inpatient Rehab Hospital

    Exalt Health Rehabilitation Hospital Lakeland LLC • Auburndale, FL, US
    [job_card.full_time]
    Exalt Health, an acute rehabilitation hospital, provides an intensive rehabilitation program, and admitted patients must be able to tolerate three hours of intense rehabilitation services per day.F...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Operations Admin

    Operations Admin

    McGrath • Auburndale, FL, US
    [job_card.full_time]
    The specific pay rate and level will depend on the successful candidate’s qualifications, prior experience and location.As an Operations Administrator, this person will be involved in a wide ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Client Services Coordinator | B shift Monday Wednesday eo Thursday, 6PM-6AM

    Client Services Coordinator | B shift Monday Wednesday eo Thursday, 6PM-6AM

    Saddle Creek • Winter Haven, Florida, USA
    [job_card.full_time]
    Saddle Creek Logistics Services succeeds by promoting a diverse friendly and respectful teamwork environment.As a vital service provider we not only make a difference in our community but offer our...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Leasing Associate (Bilingual)

    Leasing Associate (Bilingual)

    Continental Properties • Davenport, FL, United States
    [job_card.full_time]
    Successful Leasing Associates demonstrate an unparalleled commitment to customer service and resident satisfaction while helping clients find their perfect home. Community Manager of the property.Ad...[show_more]
    [last_updated.last_updated_30] • [promoted]