Collections Agent

A company is looking for an Associate Collections Agent.

Key Responsibilities

Manage the complete collections lifecycle for the Spend and Expense product

Perform account-level reviews to identify effective client outreach strategies

Execute plans to maximize revenue recovery through optimized collection processes

Required Qualifications

1-2+ years of direct collections experience in e-commerce, payments, financial services, or a similar industry

Proven ability to learn, adapt, and train on new processes and procedures

Logical and rational thinking skills with demonstrated data analysis and investigative techniques

Excellent organizational and time management skills to prioritize multiple tasks

Strong interpersonal and decision-making skills to resolve conflicts and build relationships