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Computer Support Specialist
Computer Support SpecialistKellyOCG • Torrance, California, United States
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Computer Support Specialist

Computer Support Specialist

KellyOCG • Torrance, California, United States
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  • [job_card.full_time]
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Job Title : Infrastructure Engineer

Location : Torrance, CA

Assignment Length : 10 Months (As a W2 employee of KellyOCG)

Pay Rate : $33.00 per hour

Visa sponsorship is not available, now or in the near future, for this position.

Finding your ideal job can feel overwhelming, but KellyOCG is here to make it easier. We’re on the lookout for a skilled, contingent Infrastructure Engineer to join an innovative team in Torrance. This role could be the next exciting step in your career!

Key Responsibilities :

  • Provide hands-on IT support for all departments at the Torrance location.
  • Troubleshoot hardware, software, and network issues across desktops, laptops, printers, and peripherals.
  • Deliver exceptional customer service to internal users and stakeholders.
  • Manage and resolve IT tickets using ServiceNow or similar platforms.
  • Support and maintain networking equipment, endpoints, and collaborative tools.
  • Assist with AI-related tools and technologies as part of ongoing innovation efforts.
  • Document resolutions, procedures, and updates in knowledge bases and ticketing systems.
  • Participate in system upgrades, deployments, and asset lifecycle management.

Required Skills & Qualifications :

  • Proven experience in IT support or engineering roles.
  • Strong troubleshooting skills across hardware, software, and networking.
  • Familiarity with ServiceNow, incident management, and ticket prioritization.
  • General understanding of AI technologies and their application in IT environments.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and collaboratively across teams.
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    Computer Support Specialist • Torrance, California, United States

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