Business Process Manager
Seeking a Business Process Manager to lead the analysis, design, and optimization of operational processes. This role ensures workflows are efficient, scalable, and aligned with organizational strategic goals. The position bridges operations, technology, data, and strategy to strengthen organizational impact.
Key Responsibilities
- Process Design & Optimization
- Map, evaluate, and improve workflows related to property acquisition, maintenance, and disposition.
- Identify inefficiencies and implement process improvements to reduce costs and increase transparency.
- Standardize procedures across departments to ensure consistency and compliance.
- Technology & Data Integration
- Implement and manage systems for property tracking, reporting, and compliance.
- Collaborate with database consultants to automate processes and improve data accuracy.
- Develop dashboards and reporting tools to monitor performance metrics.
- Cross-Department Collaboration
- Work closely with real estate, planning, legal, and operations teams to align processes.
- Facilitate communication between departments for smooth pipeline management.
- Support leadership in strategic planning by providing process insights.
- Training & Capacity Building
- Train staff on new systems, workflows, and compliance requirements.
- Develop manuals, guides, and resources to support consistent process execution.
- Foster a culture of continuous improvement across the organization.
Requirements
Qualifications Education & ExperienceBachelor's degree in business administration, public administration, real estate, or related field.Professional experience in process management, operations, or organizational development.Minimum two years in a nonprofit leadership position preferred.Skills & CompetenciesAbility to manage multiple projects, set priorities, and meet deadlines in a fast-paced environment.Strong communication skills with diplomacy and good judgment.Highly proficient in Microsoft Office Suite.Experience in data compiling, tracking, cleaning, and reporting.Familiarity with workflow automation, CRM systems, or property management software.Critical thinking skills and ability to see the big picture.Valid driver's license and willingness to travel locally for meetings and property reviews.