Guest Service Agent (Full Time, PM) - Hilton Chicago O'Hare Airport

Guest Service Agent

The Hilton Chicago O'Hare Airport hotel is looking for a Guest Service Agent (Full time) to join their Front Office team! Located on the grounds of Chicago O'Hare International Airport, with an underground walkway to Terminals 1, 2, and 3 plus a shuttle to Terminal 5. The ideal candidate will be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

Shift : This is a full-time opportunity which requires availability to work different shifts along with weekends and holidays.

Pay : $20.00 per hour

The Benefits :

• Access to your pay when you need it through DailyPay
• $250 discount on parking in C Lot
• Medical Insurance Coverage - for you and your family
• Mental Health Resources
• Best-in-Class Paid Time Off (PTO)
• The Go Hilton travel discount program
• Supportive Parental Leave
• Matching 401(k)
• Employee Stock Purchase Program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education : Access to a wide variety of educational credentials (ex. college degrees, high-school com, literacy, professional certificates and more)
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs
• Available benefits may vary depending upon property-specific terms and conditions of employment.

What will I be doing?

As a Guest Service Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards :

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values :

In addition, we look for the demonstration of the following key attributes :

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!