Job Description
Job Description
Title of Role : Director Quality
Department : Quality
East West Tea is seeking a talented, passionate, and experienced Director Quality to join our Quality team!
The Director Quality will to be a hands-on leader who is experienced in a fast-paced manufacturing environment and is eager to make a meaningful impact by governing quality assurance and control.
WHO WE ARE :
We are the well-being company that exists to inspire and enhance everyday life through trust and good will. Our guiding principles, beliefs, and philosophies shape our identity. They are the essence of our culture and define how we do what we do.
We are Intentional – we chose to lead with positive intent. Mindful – we are present and aware of how we show up in the world. People – we value and respect all people and communities. Authentic – we are real and transparent with everything we do. Committed – we are committed to quality products while sustaining our planet. Trust – we consistently align our words with our actions.
OUR INVESTMENT IN YOU :
- We have exceptional wellbeing-focused benefits including health, dental, vision and alternative care, life and disability insurance, retirement, paid time off, company picnics, social activities, and a surprise every so often! Who doesn’t love a surprise?
- This position is located in Eugene, Oregon.
- As a certified B Corp, we’re a company that lives our values every day.
- We work in a LEED certified facility which prioritizes the planet in our daily operations and optimizes our employee experience while at work.
- We prioritize sustainability as a business by embedding it into our values, our strategic priorities, our decision-making, and our resource allocations.
- Our Nourish Market provides employees subsidized healthy lunch and snack options.
- We commit to our purpose in every aspect of our culture.
- We have employees that are committed to “Doing Good” in our community and around the world.
- We are a growing company with products that customers love.
- We believe in investing in you and your growth and development.
WHAT YOU’LL OWN :
Regulatory Compliance 50% of time
Lead the Company in meetings with the US FDA, Oregon Department of Agriculture, other regulatory agencies, and third-party inspections and audits.Manage and maintain manufacturing facility compliance with dietary supplements regulations (21CFR Part 111, 110, and 117).Manage and maintain compliance with Organic regulations, specifically NOP-2611.Ensure the sanitation program complies with FDA and cGMP practices.Ensure quality processes are environmentally sustainable and comply with relevant regulations.Continuous Improvement 25% of time
Collaborate with Manufacturing, Sourcing, and R&D to maintain product supply and transition new products from the bench, through piloting, and into production.Analyze, evaluate, trend, and present key performance quality indicators and recommendations to executive management quarterly and annually.Continuously improve the Company’s quality management system by directing and providing oversight and input into relevant quality systems and standards; provide oversight to the Yogi CAPA team.Leadership and Team Development 25% of time
Hire, manage, and develop Quality staff to support the Company’s goals and objectives; conduct performance evaluations; assist in setting goals and objectives aligned with overall Company goals and objectives.Develop and gain alignment on the annual Quality budget, including allocations for capital expenses; ensure adherence throughout the fiscal year.Direct, participate in, and provide philosophical direction on the “Culture of Quality” for the Company.WHAT YOU KNOW AND HAVE EXPERIENCED :
Bachelor's Degree in biology, food science, chemistry, or related disciplineMinimum of 7+ years of experience within food manufacturing in a GFSI-certified facility or company.Experience with budgeting and advanced operations planning.PCQI certification and formal training in a GFSI auditing scheme (BRC, SQF, etc.)High level of proficiency with Microsoft Office Suite, particularly Excel and PowerPointERP and supply chain experienceWorking knowledge of LEAN and / or Six SigmaProven success leading audits (Kosher, FDA, and GFSI) and successfully managing interactions with regulators and auditorsExperience with supplier auditing / approvalMinimum 5+ years experience as a people manager, including goal setting and performance review experienceExpert in technical writing and developing / maintaining a Quality Management System.Working knowledge of legal considerations which apply to the food industry.Experience in the Dietary Supplements industry, Organic industry and execution of CFR 111 requirements preferred.Canadian Natural Health Products experience preferred.15+ years of experience in Quality Assurance, Quality Control, and / or Food Safety in FDA-regulated industries preferred.YOU’LL BE A GREAT FIT :
Strong critical thinking ability to navigate and solve complex problemsSolid work ethic, self-starter, and result-orientedNatural ability to develop strong, trusting relationshipsEnjoys collaborating with cross-functional partnersResponsible and a high degree of ownershipThrives in an ever-changing work environmentEffectively managing a multitude of work responsibilitiesBalances attention to detail and swift executionWHAT WE DO :
We manufacture Yogi and Choice Organics brand products. Yogi has over 40 tea blends made from 140 exotic spices and botanicals sourced from 100% non-GMO growers around the globe. These herbal, green, and black teas are formulated for delicious taste and healthful benefits. Choice Organics offers a collection of organic traditional tea, herbal tea, and unique, flavorful organic tea blends. Choice teas are sourced exclusively from 100% organic and non-GMO growers around the world and are beautifully balanced to perfection for a full-flavored taste experience.
East West Tea Company is an equal opportunity employer. We value and respect each person's individuality and unique talents. We honor diversity and inclusion. The strength of our people and our guiding principles contribute to East West Tea's leadership and continued success in the natural tea category.