Call Center SupervisorVirtualVocations • Reno, Nevada, United States
Call Center Supervisor
VirtualVocations • Reno, Nevada, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Call Center Supervisor (Remote).
Key Responsibilities
Lead and supervise a team of remote call center agents
Provide daily coaching, guidance, and performance management
Monitor KPIs, metrics, and overall team performance
Required Qualifications
Prior call center supervisor or management experience
Ability to thrive in a fast-paced, metric-driven environment
Experience working with healthcare, insurance, or benefits programs is a plus
Must be able to work the full schedule and provide a quiet remote workspace
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