Office Manager

Office Manager

The Jewish Board's Adult Residential Division supports adults with serious and persistent mental illness to live in the community with as much independence as possible. Using a non-judgmental, harm-reduction approach, staff model and guide residents to create and meet personalized recovery goals, develop independent living skills, and live in a healthy and secure manner. Our work is guided by principles that underscore the critical importance of stable housing, use a culturally competent and anti-racist lens, and respect the dignity and legitimacy of each individual's journey.

Position Overview

The Jewish Board Adult Residential Services division depends on the office manager to perform a variety of program administrative and operation's needs. The office manager supports the program by actively understanding, using and updating internal and external applications and systems. The office manager enters required data, tracks and monitors outcomes, and providing alerts and reminders to program staff ensuring program information is accurately maintained and up to date at all times. The office manager works closely with the program director, assistant program director and residence manager to ensure the program is consistent and timely with administrative and operational requirements. The office manager also works directly with clients assisting with entitlement applications and follow up, timely OTDA applications, completing forms and agreements related to program fee and rent payments with clients. The office manager position requires consistent knowledge and utilization with systems including Tableau, Avatar, Foothold, Sysaid, Intaact, Alltrac, Microsoft Teams and Zoom.

Key Job Duties

Office management duties :

• Answering incoming phone calls and answer office doorbell as needed.
• Maintaining office equipment, with program director approval and requests repair and replacements as needed.
• Coordinating with JB facilities department to ensure office emergency evacuation, fire safety and first aid plans are up to date and distributed to staff.

Client services support duties :

Fiscal support duties :

Procurement duties :

Data entry duties :

Fundamental Competencies

The successful candidate will demonstrate the following :

Knowledge and attributes :

Skills :

Educational / Training Required :

Associates degree with 2 years' experience or HS diploma with 5 years' experience. A minimum of two years' experience working with human services programs, preferably experience in supportive housing.

Computer Skills Required :

Ability and experience in using electronic systems for tracking data and outcomes PowerPoint Electronic health records Excel Outlook Microsoft Teams and Zoom

Work Environment / Physical Effort :

This is an onsite position.