Pawn Broker / Sales Associate at QUEEN OF PAWNS 11

Job Description

Job Description

Queen Of Pawns in Lauderdale Lakes, FL is looking for one pawn broker / sales associate to join our groing strong team. We are located on 2868 N State Road 7. Our ideal candidate is self-driven, ambitious, and reliable.

SUMMARY : Provides excellent customer service while securing loans to businesses and individuals with personal property items such as jewelry used as collateral and making sales of a wide variety of items throughout the store.

DUTIES AND RESPONSIBILITIES :

• Delivers excellent customer service to every customer who walks through the door
• Provides loans via pawn

o  To accurately determine loan amounts :

§ At a minimum, be proficient with pricing general merchandise

§ Understand and apply systems used to value gold and other jewelry

Accurately use Pawn Master for all transactions

Accepts payments on pawns, sales and layaways

Retrieves items back to those who have repaid loans

o  Be knowledgeable of items in the store

o  Engage and satisfy the customer while negotiating the best price for the Company

o  Provide product demonstrations, as requested

Adheres to industry regulations

Actively involved in security procedures in accordance with the Security Procedures Manual

Responsible for following processes detailed in procedures manuals.

Ensures all merchandise is properly labeled and stored

Participates in keeping the store neat and clean

Pulls merchandise from storage as it comes out of hold or pawn and clean it as needed in preparation for being on the sales floor

Handles all merchandise respectfully

Performs other related duties as assigned by management

SUPERVISORY RESPONSIBILITIES :

QUALIFICATIONS :

o  Professional, outgoing, and customer service oriented

o  Detail-oriented and work effectively under pressure

o  Highly developed sense of integrity and commitment to customer satisfaction

o  Demonstrated passion for excellence with respect to treating and caring for customers

o  Able to work a flexible schedule to include weekends and holidays

COMPETENCIES :

PHYSICAL DEMANDS AND WORK ENVIRONMENT :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are looking forward to reading your application.