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Manager, Ambassador I
Manager, Ambassador IAbbVie • San Francisco, CA, US
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Manager, Ambassador I

Manager, Ambassador I

AbbVie • San Francisco, CA, US
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[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Nurse Educator Service Platform Leadership

This position serves to provide leadership and strategic execution for a nurse educator service platform designed to support patients in navigating and utilizing available resources to better understand their conditions and effectively manage their treatment plans.

Responsibilities

  • Provide strategic leadership, inspiration, and support to team(s) of Nurse Ambassadors
  • Develop and maintain collaborative partnership with vendor Nurse DM to provide consistent and effective leadership for the district
  • Analyze data to assess performance and identify strategic opportunities for improvement / growth
  • Provide ongoing coaching for Nurse Ambassadors at both a district and individual level to promote exceptional patient experience
  • Ensure compliance with SOPs
  • Prioritize competing demands to support team in managing workload
  • Contribute to Program success through working groups and projects
  • Roll out Training related to Program updates, marketing tools, and ongoing development
  • Plan and facilitate district communications including weekly meetings and written communication
  • Address Sales and HCP questions and complaints related to the Program

Qualifications

  • Bachelor's degree (preferably in the health sciences)
  • 5+ years professional experience in Healthcare industry required
  • Ability to drive results through coaching and motivating others
  • Strong prioritization skills to manage competing demands
  • Demonstrated proficiency in using data analysis to drive strategy
  • Engaging presentation skills
  • Proven ability to collaborate for success
  • An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and / or eligible to obtain these credentials.
  • These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization / vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. AbbVie has resources to answer questions you may have regarding your responsibilities.

    • Additional Information

  • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical / dental / vision insurance and 401(k) to eligible employees.
  • This job is eligible to participate in our short-term incentive programs.

    • AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer / Veterans / Disabled.

    US & Puerto Rico only - to learn more, visit abbvie.com / join-us / equal-employment-opportunity-employer.html

    US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more : abbvie.com / join-us / reasonable-accommodations.html

    Recruitment Fraud Alert

  • AbbVie will never request sensitive personal information (such as bank account details, social security numbers, or payment of any kind) during the recruitment process.
  • If you suspect you have received a fraudulent offer or communication claiming to be from AbbVie, please do not respond, open any attachments, or click on any hyperlinks.

    • If you have any questions or concerns regarding the authenticity of a communication alleged to have been made by or on behalf of AbbVie, please contact us immediately.

    Protect yourself by verifying job offers and communications. Your safety is important to us.

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