A company is looking for a Copay Support / Claims Processing Specialist.
Key Responsibilities
Manage inbound communications and troubleshoot claim issues related to copay programs
Ensure quality control of commercial copay programs and collaborate with internal teams on discrepancies
Act as a Subject Matter Expert for stakeholders regarding medical and pharmacy copay claims
Required Qualifications and Education
High school diploma or GED, with related experience or training preferred
Associate's Degree or equivalent experience in a related field is desirable
Proficiency in Contract Management Systems and Microsoft Office
Experience with Pharmacy Data Management (PDMI) and PNC Card Platform
Ability to handle sensitive patient and prescriber information securely
Processing Specialist • Miami, Florida, United States