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Auto Claims Specialist II
Auto Claims Specialist IIZurich Insurance Company • Omaha, NE, US
Auto Claims Specialist II

Auto Claims Specialist II

Zurich Insurance Company • Omaha, NE, US
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  • [job_card.full_time]
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Auto Claims Specialist II

Zurich North America is currently hiring a Litigation Claims Specialist to join our Auto Bodily Injury Team.

At Zurich North America Claims, we prioritize work-life balance and flexibility to support your career and personal goals. Our hybrid work model is thoughtfully designed to offer employees flexibility in choosing their preferred work location while fostering meaningful in-person connections and collaborative opportunities. While this model emphasizes autonomy, occasional in-office attendance may be required.

The selected candidate should be able to report to one of our major claims hub offices in :

  • Atlanta, GA
  • Addison, TX
  • Omaha, NE
  • Overland Park, KS
  • Schaumburg, IL
  • Gold River, CA

Job Responsibilities :

Under moderate supervision, the Auto Litigation Claims Specialist II will manage commercial line auto claims of low to moderate complexity and exposure within specific authority limits. This includes auto property damage and injury claims both litigated and non litigated, uninsured and underinsured motorist claims. This role adheres to established claims-handling protocols, delivering efficient, customer-focused service.

Basic Qualifications :

  • Bachelor's Degree with 3+ years of experience in Claims or Insurance OR
  • Zurich Certified Insurance Apprentice (including an Associate Degree) with 3+ years of experience in Claims or Insurance OR
  • Completion of the Zurich Claims Training Program with 3+ years of experience in Claims or Insurance OR
  • High School Diploma (or equivalent) with 5+ years of experience in Claims or Insurance
  • Must obtain and maintain required adjuster license(s)
  • Knowledge of insurance regulations, markets, and products
  • Proficiency in Microsoft Office
  • Preferred Qualifications :

  • 35 years' experience handling commercial auto litigated claims
  • Experience managing bodily injury and litigated claims
  • Familiarity with uninsured and underinsured motorist coverage
  • Strong verbal and written communication skills
  • Proven analytical, critical thinking, and problem-solving abilities
  • Effective time management, prioritization, and multi-tasking skills
  • Experience working collaboratively within a team and building cross-functional relationships
  • Proficiency in explaining complex financial and / or actuarial concepts
  • Ability to assess scope and exposure for moderately complex claims
  • Understanding of the reserving process for indemnity and expense to analyze potential claim exposure
  • Skill in developing and executing negotiation strategies for claim resolution
  • Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to applyyour unique background matters to us. The pay range shown is a national average and may vary by location. For this position, the salary is $58,700.00 - $96,200.00, plus a short-term incentive bonus of 10%.

    We offer competitive pay and comprehensive benefits for employees and their families. Join us for a brighter futurefor yourself and our customers.

    Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability / vets.

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