B-Level Technician

Description :

We are looking for a results-driven and detail-oriented Installation Repair Technician who combines a great work ethic with the ability to apply critical thinking and smart-handed skills to envision and deliver customer delight. It is also important that you demonstrate excellent communication and interpersonal skills to effectively interact with customers and colleagues.As a Installation & Repair Technician, you will be expected to utilize experience, technical aptitude, critical thinking and proven techniques to provide our customers with technology solutions in all areas they require. You will additionally be required to splice, maintain and repair all underground, direct bury, and aerial cables used to High-Speed Data service over all fiber optic plants.What you will do : Splices / terminates fiber optic cable according to standard procedure and company, governmental and electrical specifications.Maintains, tests, and measures fiber optic signal strength using test equipment from street to house.Installs telecommunications services by identifying and connecting correct cables at the vault / tap; installing temporary drop if possible; installing inside wiring; installing fiber optic equipment at the customer premise; connecting wireless devices and testing service.Communicates independently, effectively, clearly and professionally with customers, outside technical staff, employees, supervisors and managers. Establishes and maintains considerate and cooperative relationships with coworkers, supervisors, and customers.Operates both hand tools, including drills, saws, and test equipment, including Optical Power Meters (OPM), and Volt Ohm Meters (VOM).Maintains vaults and taps as needed. Reports any maintenance required to supervisorTravels to sites as necessary and on-demand via company vehicle, complying with traffic laws, safety rules, regulations and practices.Accesses cable, pedestals and other equipment by climbing ladders, entering crawlspaces or attics, walking through muddy areas or through brush and by digging.Maintains equipment, tools and vehicles in working condition; submits and fills out necessary clerical forms such as time, mileage, gas tickets and material and equipment charge-outs.Performs other related duties as assigned.

Requirements :

What you will need : (Only candidates who meet the minimum qualifications will be considered.)High School graduate or General Education DiplomaTelecommunications (Fiber Optic, Telephone, CATV) experience preferredAbility to communicate effectively with customers, employees and managementValid drivers license with history of safe driving recordKnowledge of current industry-related terminology, procedures, and equipment preferredMust possess the ability to work in confined spaces such as attics and crawl spaces. Must also be able to tolerate environmental conditions associated with confined spaces.Must be able to work from a ladder while using the required hand toolsAdditional Qualifications Desired : Ability to read and interpret construction drawingsBasic understanding of service order flow and processIPTV / ADSL Installation and repair experienceUnderstanding of RUS and Company construction standards and specificationsBasic computer knowledgeBasic electricity knowledgeBenefits : Clearwave Fiber appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions such as : Competitive Pay ($20-28 / hour DOE)Lucrative bonus planMedical, dental, and vision plans - start when you start!Life insurance (self, spouse, children)Paid Time Off401(k)Employee Assistance PlanEmployee Referral PlanAdditional PerksFree services, if living within service areaTuition reimbursementAssociate recognition programAdvancement opportunitiesCollaborative work environmentOur Core Values : Purpose - We are about more than ourselves.Ownership - We are owners.Courage - We embrace challenge.Resourcefulness - We find a way.Simplicity - We focus on what matters.About us : Clearwave Fiber, a 100% Fiber Optic Internet provider offering business, enterprise, and residential communications services, is expanding its network to reach new communities across the Midwest and Southeast regions. This new venture was formed from Hargray Fiber and Clearwave Communications. Clearwave Fiber has the financial backing of GTCR, Stephens Capital, and The Pritzker Organization. Our Team of more than 400 colleagues is committed to delivering the most advanced technology and customer service. If you enjoy technology and are passionate about working with a new venture with strong investment partners, wed like to invite you to consider joining us in this endeavor.Pre-hire Processes : Clearwave Fiber is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.EOE / DisabilityPIc00a8f89e38c-31181-39041990