General Manager, The Century, LA!

Job Description

Job Description

Description :

Become the Best Part of PMP Management!

PMP is seeking a motivated, detailed, communicative, and personable professional to join our team as the General Manager , The Century , Los Angeles, CA.

Who We Are

Property Management Professionals LLC. (PMP) is an industry-leading Association management firm providing extraordinary services to common interest developments throughout Southern California, Arizona, Utah, Texas, and Colorado. PMP delivers a boutique-style level of service only a local management partner can, with the depth and breadth of support and training only seen at much larger management firms.

PMP is one of the fastest-growing management firms in each of our respective submarkets, which provides our team members a unique opportunity to develop and grow their careers. Our people-centric culture attracts and retains the industry’s top talent and has served as one of our competitive advantages, driving our growth and success over the past decade and a half.

To learn more about PMP and our unique company culture, we invite you to visit our social media platforms below :

Instagram / pmpmanage facebook / pmpmanage linkedin / company / pmpmanagement

Who We’re Looking For

PMP is looking for energetic, passionate, personable, and detail-oriented professionals to join our growing team. The right candidate will embrace change, celebrate innovation, and have an unwavering passion for providing extraordinary customer service to our valuable clients.

Position Description : PMP’s General Manager is responsible for providing on-site management services at a 140-unit A+ luxury condominium community with resort-style amenities including Club Room, pool and spa, and lifestyle retail within walking distance. The General Manager ensures the successful operations for a staff of nearly 60 employees. The ideal candidate will possess strong leadership and communication skills, a passion for providing extraordinary customer service, and a positive demeanor.

Duties & Responsibilities :

• Oversee the strategic direction of the Association and lead the development of the long- and short-term strategies.
• Devise long-term improvement and enhancement plans. Oversee the implementation for success.
• Maintain accountability with the Board of Directors through advanced planning and effective communication.
• Establish the working culture and environment to develop and maintain extraordinary service levels.
• Manage overall operations and make major decisions affecting the organization.
• Regular compliance walks ensuring adherence of CC&Rs.
• Routine maintenance tours upholding the preventive maintenance and component care program.
• Ensure the distribution of the Action Item Tracker for accurate reporting to the Board of Directors and leadership of all open action items and delegation of duties.
• Maintain Association books and records organized and concise, both electronically and hard copies as required by law.
• Process all architectural applications for committee / board approval.
• Provide board packets and support documentation to prepare for board meetings.
• Assist the association's legal counsel with the workflow and communication of legal proceedings.
• Prepare annual operating budgets and manage expenses within cost projections.
• Ensure the accuracy of GL and financial recording.
• Prepare Association-related communications as necessary and ensure postings meet state civil statutes.
• Work with general contractors and vendors on large-scale repair and maintenance projects to ensure project scope, milestones, and expenses meet expectations.
• Assist Senior Leadership on all Association projects.
• Be available to address after hour’s emergency matters.
• Secure vendor estimates / bids, schedule work, and track progress of all maintenance and repairs items.
• Participate in ongoing training and professional development.
• Additional duties as assigned.

Required Qualifications :

Requirements :

Previous experience in HOA or on-site hospitality desired

CMCA or AMS designation highly desired