A company is looking for an Associate Director Digital Workplace and IT Operations.
Key Responsibilities
Drive the strategy, execution, and continuous improvement of the digital workplace ecosystem
Oversee IT Service Management processes and ensure alignment with ITIL best practices
Manage and optimize Microsoft 365 and Azure Virtual Desktop environments for enhanced user experience
Required Qualifications
Bachelor's degree in Computer Science, Information Technology, or a related field
10-15 years of progressive IT experience, including 5 years in a leadership role
Experience managing enterprise MDM, SCCM, AVD, and O365 environments
Proven success in leading ITSM and Service Desk transformations
Relevant certifications (e.g., ITIL Foundation, Microsoft 365 Certified) are a plus
Director Of It • Mcallen, Texas, United States