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Lead Direct Support Professional Wed-Fri 12pm-10pm Sat 10am-6pm
Lead Direct Support Professional Wed-Fri 12pm-10pm Sat 10am-6pmHeart Havens, Inc. • Henrico, VA, US
Lead Direct Support Professional Wed-Fri 12pm-10pm Sat 10am-6pm

Lead Direct Support Professional Wed-Fri 12pm-10pm Sat 10am-6pm

Heart Havens, Inc. • Henrico, VA, US
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  • [job_card.full_time]
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Job Description

Job Description

Description :

Heart Havens seeks a caring Lead Direct Support Professional (DSP) to work at our MaryBeth Graff / home in / Varina VA who embrace our mission of empowerment and share our values of accountability, integrity, respect, and empathy.

We're looking for people who will encourage the people we support to be true members of their communities by helping them connect to community resources and events and motivate them to try new things. At every level of our organization, we look for people who think creatively, are team players, have strong attention to detail, and are passionate about providing inclusive communities for people with a developmental disability.

As a Lead DSP , you'll empower adults with a developmental disability to live full, vibrant, and happy lives. While you'll provide support for everyday activities, such as meal preparation, you'll also support people as they plan for bigger events, such as trips. You'll support people as they discover what they're passionate about and pursue their dreams. One thing's for sure : every day with Heart Havens is different!

Requirements :

Minimum Education and Experience : High school diploma or GED preferred. 2- years previous direct support experience required.

Qualifications and Expectations :

  • Valid Virginia driver’s license

Physical Requirements :

  • May require driving up to 8 hours
  • May require frequent bending, stooping, squatting, reaching and walking
  • May require standing up for up to 8 hours
  • May require lifting at times, up to 25 pounds

    • Working Conditions :

    As a Lead Direct Support Professional, you are expected to be flexible in terms of scheduling. You may be required to adjust scheduled hours to maintain ratio in the program; cover overnight shifts; or adjust your weekly schedule to meet the changing needs of the residents in the program.

    Required Skills :

  • Ability to understand and follow service requirements
  • Ability to participate in a team-oriented work environment
  • Ability to manage time to successfully complete job duties
  • Ability to interact and communicate with individuals exhibiting a variety of characteristics
  • Ability to perform First-Aid, behavior management interventions, and medication management
  • Ability to support residents with Activities of Daily Living
  • Ability to observe, record and report residents’ behavior, attitude and physical condition
  • Ability to write objective and accurate daily notes that capture support offered and given to residents
  • Ability to safely operate and maintain adaptive equipment and assistive technology
  • Ability to carry out the physical requirements of assisting and lifting individuals, as necessary
  • Must understand and respect residents Human Rights and be always able treat them with dignity
  • Must be able to follow the policies and procedures of Heart Havens to maintain compliance with state and federal regulations
  • Must be able to demonstrate abilities that improve or maintain the health and wellness of those they support.
  • Must have verbal and written communication skills to maintain effective working relationships with residents, co-workers, and family members
  • Must model Heart Havens’ mission and values in daily actions
  • Must have proficient typing and computer skills
  • Must be able to transport residents in Heart Havens vehicles
  • Must maintain required certifications : Therapeutic Options, Medication Administration, and First Aid / CPR / AED

    • Essential Lead DSP Job Functions :

  • The Lead Direct Support Professional should be flexible in terms of scheduling. This means filling in when an emergency arises or when there is a callout, staying late, and the ability to work weekends as needed.
  • Notifies Program leadership and appropriate contacts of incidents, behavioral changes, medical updates, and important messages (e.g. phone messages)
  • Completes Incident Reports (General Event Reports) in a timely manner and seeks guidance as needed.
  • Assists in the training of existing and new staff on the needs of the residents, routines of the home, and general expectations of the program.
  • Ensures the accuracy of all required documentation such as ISP notes and T-Logs. This position will be responsible for maintaining and preparing essential documentation during their shift.
  • Provides support to residents as outlined in their ISPs, Residential Plan for Supports, and other relevant support plans (e.g. Behavior support plan)
  • Understands and supports residents according to their health and / or safety protocols and related support instructions in Part V.
  • Provides residents with appropriate supervision when working in the program and never leaves residents alone in the home or in the community.
  • Supports residents with their Activities of Daily Living to the level needed for their success.
  • Encourages residents to engage with others, increase independence, and participate in meaningful activities at home and in the community
  • Encourages and supports residents’ individual choice in their day-to-day lives and respects their choices.
  • Administers medications according to organizational procedures and the 6 Rights of Medication Administration.
  • Uses Customer Service skills when interacting with residents, families, case managers, medical professionals, etc.
  • Completes daily medication reviews, resident checklists, and chore checklists as scheduled.
  • Maintains information in the individuals' records, ensures individuals are treated respectfully and maintains confidentiality regarding personal and health information.
  • Identifies and responds to changing health conditions of the residents by obtaining immediate care and submitting documentation that reflects that care.
  • Attends resident’s medical appointments, as scheduled : documents outcomes and recommendations, completes all necessary follow-up, and reports critical information to team members.
  • Completes assigned reports and submits reports to appropriate team members.
  • Ensures the home is in good condition and reports maintenance requests and issues in a timely manner.
  • Follows meal menus, dietary recommendations, and food preparation orders during meal preparation and documents any menu changes
  • Schedules and facilitates the resident meeting ensuring the opportunity for residents to express choices, share preferences, and communicate their needs.
  • Follows the program’s activity calendar and seeks approval from House Coordinator for any changes.
  • Supports residents with making purchases as approved by the House Coordinator and obtains receipts for transactions
  • Reviews monthly staff schedule when posted, consistently works scheduled shifts, and finds coverage for absences.
  • Consistently attends monthly staff meetings as scheduled by the Program Manager.
  • Participates in routine emergency drills.
  • Follows budgetary guidelines set forth by the COO when using Heart Havens funds.
  • Adheres to Heart Havens policies and procedures as outlined in the Employee Handbook, and Policies and Procedures Manual.
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